Product Lead for MartechProduct Strategy: Developed customer-centric Data Monetization product ecosystem (Customer Segmentation engine, Audience management, Data clean room, Customer Data platform and Campaign management)Product: Managed end-to-end product development for Customer Segmentation Engine, Audience Management, Machine Learning based Recommendation Engine powered by 350M+ customer base to enhance campaign performance in Martech

1) Engagement Lead (Data and Analytics): Explored the Middle East Market for Data and Analytics business, submitted new client proposals to win new deals and generate revenue2) Delivery Head - BI Strategy and Analytics, Self Service Business Intelligence (SSBI) Implementation for one of the largest Telco services provider in Saudi Arabia3) Team/People Management: Scaled the team to 14 Managers and Consultants for client delivery programs spanning across KSA, Dubai and India offices

1) Product Growth: Spearheaded the expansion and client adoption of Speech Analytics product suite. Crafted business value propositions to drive revenue growth, oversaw deployment from initiation to ROI realization, and cemented opportunities for continued investment and client relationship.2) Product Development: Worked with vendors to develop Speech Analytics tool capabilities to serve Use cases relevant in Customer experience business around Quality Automation, Average handle time reduction and Agent performance3) Team/People Management: Managed 20+member team (Multi-Geo) and collaborated with cross-functional teams—including PMO, Program Management, Analytics, IT Infrastructure, Business Intelligence, Vendors, and CNX Leadership spread across different countries.

1) Product Strategy: Develop and Deploy Innovation structure and framework within Concentrix India, played a pivotal role in establishing the Innovation function for Concentrix globally2) Product Development: Conceptualized and Developed Enterprise Products – Ideation, Best Practices sharing tool, and Global Reporting Module across multiple clients (deployed 100+ instances, covered Headcount: 150K+) across the globe

Business Strategy: Developed CNX India Business Growth Strategy for FY2017 and FY2018. Identified and prioritized business focus areas for CNX India delivery centre in FY2017.

Role - Management InternComprehensive analysis of Multiplex Theatre industry and prepared Cinepolis India Business roadmap including cost benefit analysis around multiple CAPEX and OPEX investments for FY 2015-20.Achievement: Received recommendation letter from MD, Cinepolis India, Mr Javier Sotomayer, for the work delivered during summer internship.

Role: Business Technology Analyst1) Team Management and Client Delivery: Offshore Delivery POC for 12 resources, ETL Infrastructure upgrade project 2) Project Delivery: FMCG Client: Primary resource in Cloud migration activity, worked on SSIS technology