Vineet Kumar Email & Phone Number

Noida, Uttar Pradesh, India

India

New Delhi Area, India

 Driving of revenue's growth. Day to day negotiations with carriers for rates, minutes, traffic & business. Responsible for the achievement of the customer acquisition & revenue targets for the Wholesale Voice. Crafting volume commitment and swap deals to secure return traffic and grow revenue by controlling and managing the margins including complete tracking over the Deals till its achievement Build the customer loyalty by ensuring the QoS through coordination with the back end support functions viz. Post-Sales Technical support, customer support, billing and other functions. Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues. Keeping track of the customer’s changing needs to facilitate the innovation & development of the new customer management processes & systems in coordination with the Director Pricing & Margin Management Ensure the timely collection of the payments and adherence to the payment collection / outstanding systems and procedures as per company policies. Handling Network planning for Wholesale Voice. Proficient in testing new products of different vendors to install new equipments in the network which are best suitable for launching new services. Accountable for Network Planning, Implementation & Operations. Business continuity planning & Team Management. Set deadlines, assign responsibilities and monitor/summaries progress of projects. Report analysis for senior management and steering groups regarding status of projects as well as presenting the results of all project phases

Gurgaon, India

 ILD Wholesale ,Retail traffic routing and cost Management.  As a Business Driver for Volume Commitment (VC) deals – Enabling, Completion and Closures, including VC deals negotiations with carriers to achieve overall Margin and Revenues.  Being an interface between sales team and management. Aid the India sales team in meeting/exceeding their budget targets whilst maintaining integrity of the financial information. Bring creativity and simplicity to complex business issues specifically through commercial deal structuring. Planning, organizing and controlling the day-to-day operations of International traffic routing.ISD call quality management-Quality analysis based on the ASR, PDD, ACD & NER to ensure the quality is as per required standards of terminating destination. Crafting volume commitment and swap deals to secure return traffic and grow revenue by controlling and managing the margins including complete tracking over the Deals till its achievement. Creating Target Buy and sell reports for sales team for better negotiation.

Gurgaon

Driving of revenue's growth. Day to day negotiations with carriers for rates, minutes, traffic & business. Responsible for the achievement of the customer acquisition & revenue targets for the Wholesale Voice. Crafting volume commitment and swap deals to secure return traffic and grow revenue by controlling and managing the margins including complete tracking over the Deals till its achievement. Build the customer loyalty by ensuring the QoS through coordination with the back end support functions viz. Post-Sales Technical support, customer support, billing and other functions. Identify the opportunities for the new products, services & applications & enhancing the existinginfrastructure for additional revenues. Keeping track of the customer’s changing needs to facilitate the innovation & development of the new customer management processes & systems in coordination with the Director Pricing & Margin Management. Ensure the timely collection of the payments and adherence to the payment collection / outstanding systems and procedures as per company policies. Handling Network planning for Wholesale Voice. Proficient in testing new products of different vendors to install new equipments in the network which are best suitable for launching new services. Accountable for Network Planning, Implementation & Operations. Business continuity planning & Team Management. Set deadlines, assign responsibilities and monitor/summaries progress of projects. Report analysis for senior management and steering groups regarding status of projects as well as presenting the results of all project phases.

Gurgaon, India

 ILD Wholesale , retail and calling cards traffic routing and cost Management. As a Business Driver for Volume Commitment (VC) deals – Enabling, Completion and Closures, including VC deals negotiations with carriers to achieve overall Margin and Revenues. Being an interface between sales team and management. Aid the India sales team in meeting/exceeding their budget targets whilst maintaining integrity of the financial information. Bring creativity and simplicity to complex business issues specifically through commercial deal structuring. Planning, organizing and controlling the day-to-day operations of International traffic routing. ISD call quality management-Quality analysis based on the ASR, PDD, ACD & NER to ensure the quality is as per required standards of terminating destination. Crafting volume commitment and swap deals to secure return traffic and grow revenue by controlling and managing the margins including complete tracking over the Deals till its achievement. Creating Target Buy and sell reports for sales team for better negotiation. Maintaining the solid rate control & dial code management process within routing system to minimize hubbing losses using Telarix Tool.

Noida

 Spearheading activities for managing NLD and ILD Network of Idea Pvt.Ltd with a team of 10 members.  Overseeing configuration, operation & maintenance of Veraz Media Gateways (iGate-4000 EDGE, iGate-4000 PRO), DSG Handling alarm/ fault management for soft switch and MGWs, booking TT and getting support from Technical Helpdesk, Equipment Vendors. Monitoring of the Performance KPI’s such as ASR, ACD, CSR & PDD etc on Daily basis with Damco Dashboard and analyze data thereby collected for improvement in KPI’s by taking remedial action depending upon the analysis result Analyzing various protocols, e.g. SS7, SIP, SIGTRAN, and H.248 etc. for adaptation and to diagnose any reasons for call failures. Checking the POI’s utilization & plan for augmentation, giving the planning to POI coordinator for augmentation. Coordinating with core team to accomplish new MGWs/switches installation and acceptance test. Maintaining back up for Soft Switch &MGW (golden and routine) and regular health check up for MGW and Soft switch. Monitoring the MPLS/IP links, if any BW chokes or any problem occurs then escalate to carrier. Handling a gamut of tasks pertaining to:New POI/ link creation, E1s augmentation, MGW Unit Configuration, ATs with BTI/Belgacom/Global VoIP/MGI/BSNL/ Airtel/ Reliance/ TTSL/ Vodafone/ Spice/ LOOP and some other operator. Coordination with circles operation engineer for POIs connectivity/ expansions for circle and other operators. Daily monitoring & circulating reports to customer for major MOU destinations

Gurgaon, India

 Spearheading activities for managing NLD and ILD Network of Aircel India with a team of 10 members.  Overseeing configuration, operation & maintenance of NGN ZTE Soft Switch (ZXSS10) and MGW (ZXMSG9000). Coordinating with core team to accomplish new MGWs/switches installation and acceptance test. Handling alarm/ fault management for soft switch and MGWs, booking TT and getting support from Technical Helpdesk, Equipment Vendors. Providing NGN Switch logs, control information for MGWs using traces (NMS) and its logs/ traces for alarm time to resolve the fault. Ensuring MGW firmware up gradation and other patch implementation for soft switch. Maintaining back up for Soft Switch &MGW (golden and routine)and regular health check up for MGW and Softswitch. Very good Understanding of Signaling Protocol SS7 & Sigtran (SIP,H.248,SCTP). Handling a gamut of tasks pertaining to:New POI/ link creation, E1s augmentation, MGW Unit Configuration, ATs with BSNL/ Airtel/ Reliance/ TTSL/ Vodafone/ Spice/ LOOP and some other operator. Coordination with circles operation engineer for POIs connectivity/ expansions for circle and other operators. Daily Traffic Report Analysis & Planning based on utilization, ASR, CSR.Attainments: Showed outstanding performance at ZTE India Pvt.Ltd. in 2010 for NGN network project.

B.Tech, Ece

Bachelors in Electronics & Communication Engineering

Education record