Facilitate Group business that achieve or exceed revenue and volume targets for Sunquest Brand.Generate sales and revenue to contribute to department objectives. Manage and prepare groups business from the beginning of the quoting process to the end of the reservation process. Prepare Group price quote by calculating and costing group rates conducive with commercial yielding guidelines. Must independently prepare a quote, utilize schedule air contracts, hotel resumes, margin profiles, group policies, and special agreements. Utilize Sabre Reservation System to extract best contracted air fares. Utilize GQT (Group Quoting Tool) to produce and execute accurate group rates. Cross check all pricing, costs, charges and margin to ensure quotes are accurate. Ensure hotel contracts are reviewed for each quote to understand for group policies such as Tour Conductor offers, special rates, specific procedures for requests, wedding offer etc. Work with hoteliers, suppliers, airlines and ground handlers for current group information. Liaise with Sales (BDM) to promote business, solicit key accounts and close deals. Participate and assist in trade shows, launches, VIP receptions and sales functions. Meet with hoteliers and attend hotel seminars as required on or offsite. Action and promote special offers by way of GQT, emails, phone solicitation etc.Manage client file from beginning to end ensuring smooth sale process. Follow-up on Group Quotes to determine potential sale. Cross sell, apply incentives and provide necessary practices to close the sale. Once group quote been accepted, start the booking procedures- secure flight PNRS, contact hotel directly to secure group space. Create the contract invoice complete with pertinent information. Proactively follow up with the agent to collect final payments or any special deadline dates. Once final payment been applied, release tickets to agents at 45 days prior to group depart

Use analytical skills to support and manage the FIT program- Analyze contracts and direct the build team on pricing, promotional activity and ensure product is loaded in timely manner.- Participate in the management of the destination product lines.- Obtain and provide product information for callbacks and bumpings.- Yield Management.- Competitive Analysis.- Margin Analysis (Daily & Monthly)- Market Analysis including price matches, price initiatives and price analysis for cost & selling prices.- Identify product and price discrepancies, to ensure necessary action is taken.- Maintain current knowledge on products, services, promotions, procedures and technology.- Maintain relationships with all levels within the company and external customers.Manage all product and destination descriptions and modifications and liaise closely with Marketing (brochure/ ads/ online marketing activities).- Provide Marketing (brochure) with information for new hotels. Update brochure with current hotel description revisions. Assist with proofing copy and attend brochure screenings.- Provide Marketing department with all relevant information for the promotion of the product, including FIT prices & brochure copy.- Provide information to designers for branded fax flyers, email blasts, web initiatives and trade ads.- Participate in the creation of media plans, creating PO's and scheduling ads and faxes.- Ensure that all web activities are current and up to date.- Project Management of all commercial marketing activities.- Marketing reconciliation- ensure expected brochure contribution and marketing support matches marketing receivable list.- Maintain back up files of all ads, web initiatives etc.

- obtain quotes for agents (re: wedding, incentive, family & etc groups)- work closely with my "key group accounts" and non key accounts total of around150 and up groups for Winter season- Groups size is a minimum of 10 - 150 + people- work on TTS reservation system- have knowledge and usage of how hotel contracts work- start the group from beginning to end:1. Obtain quotes 2. Book Group/ send out new group contract to agent3. Start a Group file/ booking, maintain the file with any changes.4. Create & Send inovices to agents as each time the file has been updated5. Balance file- accounting

Meet with bride and groom to help select their dream wedding destinationObtain quotes from tour operatorsSend best quotes to bride and groomSet up Wedding date and time with Hotel Wedding CoordinatorStart a group booking with preferred tour operatorSend out contract to bride and groomSet up file for each group- create spreadsheet with rates, terms & conditions, etcAssist all guests with their travel plans for each wedding group- advised about rates, hotels, flight information, or any special requestsRecommend and issue RBC travel insurance Work closely with each tour operators- group departments for each assigned wedding groupUpdates Bride and Groom about their files- guest names, payments, etcSend out deposit and final invoices to guest Issue electronic travel documents for each wedding groupHandle all account receivable & payableWorked on 30 wedding groups, with minimum of 20 to maximum of 120 guestsAssist and planned all major wedding shows (Fall & Winter Bridal Shows)Attend all major wedding shows- to get new business from new bride & groom

Accountable for all aspects of relationship and product management for 150 key accounts. Maximized travel agency relationships within territory providing outstanding post sales servicesDeveloped accounts resulting in increased sales from 10% to 20% via segmented marketing tacticsGenerated significant sales by marketing products at all major trade and consumer showsProvided product training and promotion to agencies via presentations and webinars ensuring travel agents were equipped with the right knowledge to market the products effectively and generate increased salesCoordinated creation of promotional materials for consumer events to promote company branding and imageExpanded wedding and group sales by 25% through incentive promotionMaintained Sales Force Automatization System ensuring accurate and up-to- date daily account of salesManaged relationships with internal teams and external business partners resulting in excellent working partnerships

Provided sales support to all Ontario/Atlantic agents (500+).Provided inside sales support to all retail partners and Ontario/Atlantic sales team ensuring all inquiries or issues were handled quickly and professionallyHandled all incoming sales calls in a professional and effective manner for Ontario/Atlantic Canada (avg. 40-60 calls per day)Managed brochure and collateral distribution for Ontario/Atlantic region with outside logistic firm; identified opportunities for annual cost savingsPlanned and managed all regional trade shows, and all other promotional events ensuring a seamless process from start to finishOrganized and hosted highly successful product and destination familiarization trips (avg. 4-6 trips per year, group size 15-200 people); providing travel agents with knowledge of destinations/products which resulted in increase in salesCo-ordinated regional campaigns and incentives for agents and consumer programs which generated an increase in sales of 10% year over year Processed all incoming promotional contracts ensuring all contracts were kept organized and sales result tracked

Managed all incoming calls in a high pressure, high volume environment (200+ daily) Identified and maximized all opportunities for securing travel insurance salesTrained new call centre staff ensuring full product knowledge and the delivery of excellent customer service

Commercial Coordinator- Holiday House/ Fun Sun Vacations