Vinesh Davda Email & Phone Number

Tanzania

Tanzania

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -❖ To grow registrations for all the Bank’s digital products including Mobile Banking, Agency Banking, Internet Banking, Agency Banking, Cards business (VISA & Umoja) Money Transfers, etc.❖ Enhance utilization of the Bank’s digital products to generate increased commissions across all Alternative Delivery Channels (ADC).❖ Developing and rolling out of new products in coordination with stakeholders.❖ Conduct research to attract new to bank customers and retain existing customers.❖ Develop alternative delivery channels for services to reduce cost and increase retail bank market share.❖ Ensure the activities for the various channels abide by the bank’s overall service quality standards.❖ Oversee all ongoing projects to ensure effective implementation in a timely and cost-effective manner.❖ Preparing the department budget and monitoring the financial performance to identify areas requiring improvement❖ Gather market intelligence and product understanding.❖ Participate in industry events relating to digital banking.❖ Monitor the market to understand and respond effectively to customers’ needs and ensure client satisfaction.❖ Provide leadership to the ADC business development team.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:❖ Successfully launched Azania Wakala service which is growing and improving every month fromthe time of its launch.❖ Successfully launched Azania Plus campaign to drive digital products at the bank. Setup dedicatedhelp center for quick resolution to reported issues.❖ Among the first bank in the local market to directly integrate with hospitals for their cash collectionand e-billing system.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -❖Provide leadership and motivation to a team of 10 achieving a high employee engagement.Identified,initiated and maintained stakeholder relationships in an environment to facilitate theforward progress of corporate & investment banking needs.❖ Develop and execute strategy, standards, and processes to protect the confidentiality, integrity andavailability of Bank M and its customer’s information, maintain a comprehensive security programto meet the dynamic needs of the banking industry.❖ Managing technical resources within budget and project schedule.❖ Design a comprehensive strategic plan and budget for the bank’s information and communicationtechnology which is consistent with global ICT Strategies.❖ Liaison with Statutory , Central Bank and internal Audit for compliance❖ Evaluate and conduct the performance appraisal of Core IT / CBS Staff, outsourced IT contractors,global IT support teams and IT vendors, focusing on key objectives of the IT department andbusiness. With the assistance of legal counsel, review all IT support contracts and ensure compliancewith Bank.❖ Ensure all Network devices / Server’s / security appliance are as per standards and are incompliance.❖ Ensure deployment of all patches , enhancement and change management is fully documented forCBS ( Core Banking System)Key Achievements:❖ Project management for implementation, migration & training for Core Banking system as perBanks requirement. Migration & working experience on Oracle Flexcube Core Banking systemversion 12.0.3. The project had successfully delivered on all the milestones and live operations weresuccessfully❖ Successfully upgraded our network using advanced CISCO collaboration and network security.Network and security devices have been upgraded and have introduced Voice (IP telephones rollout)& Video conference facility for HQ and branches.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -❖ Administering of the Oracle database and its banking application software (Flexcube), training users and supporting them.❖ Setting up of branches network and monitoring the VPN for branches network.❖ Installation of S.W.I.F.T setup with bureau. Installation of Swift Sanctions applications❖ In charge of newly introduced product e.g Money Mapato(TRA payment),Asycuda ,TISS etc.❖ Running End of Day process in core banking system and Generating of MIS Reports.❖ Implementation of STP process (Straight through process) to ensure efficiency in payments.❖ Generation of various report using Business Object tool.❖ Handling and supporting the CCTV camera application and security software such as Biometric system (Suprema).❖ Maintenance and supporting of Paymaster application for Payroll Personnel system.

Master Of Business Administration - Mba (International Business), International Business

Ba-Computer Applications