 Claim Handling Providing assistance in travel insurance coverages, negotiating with reinsurer for travel arrangements and finalizing policy terms and conditions and looking after travel claims related to emergency medical assistance and hospitalization abroad, dental emergencies as well as claims pertaining to travel inconvenience  Assisting the valued clients for queries related to Health insurance as well as looking after the health insurance claims as a broker against the health insurance provided by BUPA Global.  Claim program Improvement with IT department, Head Office  Claim Coordination with branches, reinsurers, clients and surveyors Data Analysis for various purposes  Review of matters concerning Surveyor Enlistment/ Renewal Licenses and maintaining records  Preparing Client Business Figures as & when needed  Managing overall ISO Documents and Procedures of Department  Preparation of Risk Register  Training of employees and team management  Coordination with IT, Marketing and Business Team for the development of Travel Mobile Application  Assistance in Travel Treaty Arrangement  Assistance to External Auditors while carrying External Audit of the Department

 Claim Handling  Providing assistance in travel insurance coverages, negotiating with reinsurer for travel arrangements and finalizing policy terms and conditions and looking after travel claims related to emergency medical assistance and hospitalization abroad, dental emergencies as well as claims pertaining to travel inconvenience  Assisting the valued clients for queries related to Health insurance as well as looking after the health insurance claims as a broker against the health insurance provided by BUPA Global.  Claim program Improvement with IT department, Head Office  Claim Coordination with branches, reinsurers, clients and surveyors  Data Analysis for various purposes  Review of matters concerning Surveyor Enlistment/ Renewal Licenses and maintaining records  Preparing Client Business Figures as & when needed  Managing overall ISO Documents and Procedures of Department  Preparation of Risk Register  Training of employees and team management

 Theoretical knowledge of Basic Concepts of Insurance  On the Job Training of different departments  Review of Insurance Policies and their claim procedures.