Vinesh Arvind Mandot Email & Phone Number

Maharashtra, India

What: Leading organizational growth through Strategic HR and L&D initiatives.Why: To optimize talent management processes and foster a positive work environment aligned with company objectives.How: By designing and implementing innovative learning programs, collaborating with cross-functional teams, and identifying opportunities to enhance employee engagement, retention, and development.

- Leveraged data-driven insights and market trend analysis to offer strategic growth recommendations, guide decision-making, and drive pivotal projects.- Implemented strategic cost optimisation to achieve the projected EBITDA growth.- Compiled and circulated board meeting materials and ensured diligent execution of action items.- Spearheaded a balanced cost-revenue strategy, resulting in 82% reduction in monthly losses of company owned sales channels.- Partnered with HR to restructure the hiring & onboarding processes, leading to an increase in talent retention.- Executed market expansion strategy with commission-based Micro/Sub Franchise model for cost-free revenue boost.

Mumbai, Maharashtra, India

- Driving growth of current portfolio & lead new product launches by implementing focussed marketing plans.- Strengthening partnerships with KOLs & target hospitals to drive impact by co-promoting brands & win-win approach.- Collaborating with medical & scientific affairs, regulatory & communication teams to develop promotional marketing collaterals for different stakeholders like clinicians, hospitals, labs and internal sales team to drive business goals.- Partnering with external digital platforms to drive different outreach programs for hospitals, clinicians, labs and patients.- Facilitating marketing excellence by developing lead & lagging indicators, consistent performance reviews & training.- Building relationships by networking with key customers at trade associations & conferences to create awareness and generate leads to augment sales of our existing and new healthcare products.- Developing personalized marketing plans for various government stakeholders in collaboration with the sales team.- Data-driven planning of the go-to-market (GTM) approaches of new products & services in sync with the sales operating structure.- Retaining a team across operating units of specialty groups to facilitate market development and therapy adoption.- Periodic review of competition products and pricing to calibrate as per market dynamics (customer, cost, etc.).

Mumbai, Maharashtra, India

Family Business (Stainless Steel Manufacturers & Distributors)

India

Defined the commercialisation strategy roadmap by partnering with medical, finance, legal & regulatory teams.

India

- Designed a learning program called ‘Four Pillar Framework’ combining business and behavioral dimensions to bridge the gap between organization's strategy and sales execution.- Conceptualised and developed an in-house e-learning solution for personalized education at self pace, created how-to YouTube videos and quiz based assessment tests which improved the trainee engagement, initial hand-holding and knowledge sustenance.- Optimised the offline and online trainings resulting in cost reduction by 78% accompanied with better knowledge retention.- Initiated, strategized and executed onboarding ‘Personal Development Plan.’ - Disseminated relevant knowledge assets on mobile phone making it accessible and manageable.- Facilitated effective classroom induction and on-the-job trainings with focus on adult learning techniques, tailor-made refresher trainings based on market needs and sales hierarchy.- Applied Kirkpatrick Model of training evaluation which contributed to sales target achievement of 88% in Q2 vs. 80% in Q1 for FY 2018 - 2019.- Developed an annual program of SMS bytes and micro-learning videos resulting in 4x better knowledge retention.- Spearheaded planning and development of Key Opinion Leaders.- Accountable for periodic upgrade of client service contract, white papers and marketing collaterals.- Designed and delivered capacity development, coaching activities and replication of best practices.- Ideated new strategy for productivity improvement on basis of ‘market potential’ that enabled better manpower planning, optimise resource allocation and individualised tutorial sessions.- Contact Center: Customised spiel depending on source of the lead resulted in valid leads to appointments enhancement by 9%, recommended SIM box technology adoption that soared customer contactability from 65% to 80% and systematic training interventions benchmarked telesales performance at 70% appointment to presentation and 60% presentation to enrolment (P2E).

Mumbai, Maharashtra, India

- Lead a team of around 25 professionals for business-to-consumer sales of stem cell banking services.- Enhanced annual sales target versus achievement from 67% in FY 2016 - 2017 to 81% in FY 2017 - 2018.- Achieved highest sales revenue for FY 2017 - 2018 of INR 18 million within the first three months along with 70% P2E.- Responsible for talent management, sales revenue, expense management and driving solutions into new markets.- Accountable for business planning and reviews, driving hospital alliances, field marketing activities, operations and customer service.- Initiated special monthly incentives schemes to motivate team members and formulated the ‘Club Elite’ for top performing sellers.- Regularly addressed an audience of 25 to 250 expectant parents on the benefits of stem cells banking and transplantation.

Mumbai, Maharashtra, India

- Accountable for business communication, change management, market intelligence, onboarding and process development.- Insight-driven innovation management of projects like Transition 2.0, Community Banking Program and unique Sample Collection Kit.- Developed classroom training curriculum called ‘Sales Mastery’ to hone technical knowledge, selling skills and soft skills.- Identified the top 20%, middle 70% and bottom 10% performers and suggested actionable recommendations to leverage productivity.- Collaborated with third party IT vendors for development of Tab Banking, Sales App and Lead Database Management system.- Documented scorecard and key performance indicators to drive metrics, identify gaps and navigate an action plan to resolve.- Sales enablement by working with front line managers on forecast and pipeline hygiene.- Provided new account acquisition strategies, budget tracking, how-to negotiate contract tools and actionable sales communication.- Demonstrated ability for reducing manpower attrition by personalised career pathing, rapport building and motivation.- Focused training soared pre sales productivity by 225% (May and June 2016) with 66% reduction in average handling time.- Directly liaised with R&D, operations, technical and application support, marketing communications and customer care teams.

Mumbai, Maharashtra, India

- Responsible for strategizing marketing plans, periodic sales and product training, job-shadowing and dispense scientific literature.- Accountable for translating technical details into benefits for the user.- Assisted team members in sales closures by direct interaction with prospective buyers and doctors.- Conducted competency audits to improve knowledge levels across the sales hierarchy.- Lead contact center operations through performance monitoring, problem resolution, system audits and quality assurance measures.- Spearheaded escalation of the telesales performance from 50 sales to 250 sales within the first six months of initiation.- Promoted an open knowledge-sharing environment that builds knowledge, skills and services for the benefit of the organization.

Mumbai, Maharashtra, India

- Introduced, educated and promoted the benefits of preserving umbilical cord stem cells to obstetricians, gynaecologists, paediatricians and expectant parents to generate leads, deliver presentations, achieve sales targets and support post sales customer service.- Demonstrated ability to consistently convert and onboard 80% of our potential buyers to clients.

Mumbai, Maharashtra, India

Master Of Business Administration (Mba), First Class (70%)

Diploma In Business Management (Marketing & Sales), Grade A+ (77.20%)

Bachelor Of Technology With Specialisation In Biotechnology, Biotechnology, Grade A (72.83%)

Higher Secondary School Certificate (Hsc) (Physics, Chemistry, Maths & Biology), Grade 1 (70.17%)

Secondary School Certificate (Ssc), High School/Secondary Certificate Programs, Grade 1 With Distinction (84.26%)