Khang Nguyen Email & Phone Number

Austin, Texas, Us

Main reporting focuses : Delivery Operations; B2B & Used cars; Body Shops & Collision.

Austin, Texas, Us

- Utilized SQL to extract business insights on extensive Sales, Service and Delivery data from two main Data marts (Vertica and MS SQL Server) with over 10 schemas and 30 large and complex data sets for operational reporting purposes.- Built two user-friendly Tableau dashboards to report on business performance on key metrics and KPIs regarding Fleet customer orders and deliveries and automated the daily risk report for the Fleet and Business Operations Team, speeding up daily reporting by 20% and providing data solutions for business decisions.- Collaborated with the Global Operations and Planning Team to standardize B2B sales metrics logic across four global regions, creating a unified Tableau dashboard that supports worldwide B2B sales strategies.- Worked closely with data engineers on 5 tickets aimed at resolving data issues and improving database integrity, directly impacting data accuracy for executive-level reports.

Mentor, Ohio, Us

A US listed company that provides printed labels and packaging solutions, with a market cap of US$18B.- Built and trained a machine learning regression model on historical transaction data of 1000 customer accounts within the past 10 years to predict customer lifetime value, enabling better sales strategies and customer engagement, production planning and inventory management. - Conducted comprehensive data analysis to identify opportunities for revenue growth during the COVID-19 pandemic, leading to the successful introduction of decorative heat transfer labeling for mask production with Puma and Adidas factories, resulting in $250K in revenue.- Led a cost and pricing optimization initiative for four bonder machines and printers, including the development of successful selling and discount programs, resulting in an additional $200K in business.- Collaborated with cross-functional teams to execute a project that increased ad-hoc demand for high-value Football-related trims, resulting in $50K in sales.

London, Greater London, Gb

A research provider that offers expert insights to private equity firms, hedge funds, and consultants.- Led and managed a portfolio of expert consultancy projects for 20 global clients including BAIN & CO, BCG, L.E.K, and PwC, achieving an average client satisfaction rate of 9/10.- Analyzed and synthesized data from multiple sources to conduct in-depth secondary research on agriculture, petroleum, and medical clinic industries in Vietnam, resulting in the delivery of actionable recommendations to clients.

Montreal, Quebec, Ca

A global youth-run non-governmental organization that is present in 120 countries and territories across 2600 universities and that provides students with opportunities to intern or volunteer abroad.- Ran advertising campaigns in nine key universities in Ghana, recruited 250 university students to join volunteer programs in Egypt, Russia, Côte D'Ivoire, Nigeria, and Bahrain, and achieved a 30% year-on-year growth in the volunteer base.- Collected and analyzed market data in order to redesign the customer experience, which in turn increased the conversion rate by 10% and shortened the matching time down to 1.5 months, and generated US$30K in revenue.- Managed, supervised, and evaluated a team of 50 local part-time supporters to execute the recruitment campaigns.

Montreal, Quebec, Ca

Recruited 400 Vietnamese to go on volunteer in major countries: Malaysia, Thailand, Philippines, Indonesia, China.Organized 2 Regional Conferences and 2 National Conferences of AIESEC in Vietnam in Hanoi and Hochiminh, engaging more than 800 delegates.

Master Of Science - Ms, Business Analytics

Chinese Language And Literature

Bachelor'S Degree, Economics