Managing Director
CurrentWith over 18+ years of experience implementing enterprise management solutions based on ERP, Networking, Systems, CRM and MFG/PRO QAD ERP Enterprise Application that some of projects involved as:• Oversee the monitoring and maintenance of IT assets across the company• Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff• Oversee the development, design, and implementation of new applications and… Show more With over 18+ years of experience implementing enterprise management solutions based on ERP, Networking, Systems, CRM and MFG/PRO QAD ERP Enterprise Application that some of projects involved as:• Oversee the monitoring and maintenance of IT assets across the company• Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff• Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages• Responsible for systems development & supports customers projects• Provide leadership, vision, and management to the IT division• Maintains organization's effectiveness and efficiency by defining, delivering, and providing IT support services.• Organize and lead weekly meeting to report progress and resolve any project related issues.• Analysis and correction of faults incorporating internal/external specialists or third party suppliers.• Received urgent any calls from customers and solved any problem issues.• Manage team support customers onsite support and emails report.• Manage team support customers on remote desktop support.• Implementation and maintenance customer ERP servers and report their servers status monthly.• Build in security and policy customer QAD ERP servers requirements.• Provided technical and cost considerations for proposals to satisfy customers.• Provided technical hardware to satisfy customers.• Performed check and update services security risk network local• Wireless support configuration and management• Responsible for hardware and software system configuration, installation, repair and maintenance on networks, PCs and printers.• Manage the engineering, implementation, configuration, and operation of data centers Show less