Vinicio Paz Email & Phone Number

Naples Park, Florida, United States

-Developing interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.-Leadership skills with an understanding of the importance of team building/development, while fostering partnerships.-Exceptional problem solving/decision making skills combined with the ability to be organized.-Demonstrates financial management, organizational and analytical skills.-Demonstrates the ability to remain flexible in a fast-paced environment.-Computer knowledge and skill level for basic office functions.-Physical ability to stand for extended periods and to move and handle boxes (up to 35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.

Naples, Florida, United States

- Written and verbal communication skills- Managed all front desk operations for high volume hotel- Arrange special accommodations for guests to maintain optimal satisfaction- Posted room charges such as food, liquor and others extras - Received all incoming calls and coordinated with hotel staff- Monitored reservations to track over selling - Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process- Ability to work with Marriott´s system - Confirmed reservation in system and reviewed all noted information

Naples, Florida, United States

Currently I hosts photography tours in Ecuador, Costa Rica, Brazil and the Southeastern United States.

Quito, Pichincha, Ecuador

- Delegate work to all team members, manage workloads and monitor outputs.- Financial analysis to support key business decisions.- Establish business growth strategies.- Strategic marketing plans.- Market studies for new products.- Have full responsibility for driving and maximizing all sales opportunities.- Leadership and management of commercial support and administrative staff.- Maximization and generation of additional income.- Communicate, monitor and motivate employees.- Ensure that the standards of conduct and performance maintained

Quito, Pichincha, Ecuador

- Customer requests, assigning responsibilities, evaluating complaints- Responding to service inquiries, problem resolution, and retaining accounts.- Relaying information in a clear manner.- Managing customer expectations.- Building customer relationships and loyalty.- Developing team members in soft skills.- Assessing the customer service department’s operational performance.- Promoting products and services.

Quito, Pichincha, Ecuador

- Organize new tourist routes.- Sell new offerings from the company.- Leader of groups of 8 to 15 people.- Show positive attitude to communicate information.- Ensure that tourists are never left unattended at any time.- Monitoring visitors´ activities.- Provide safety for the group. - Professional photography knowledge.

Máster, Master Of Business Administration(Mba)

Tourism And Environmental Conservation Management, Business Administration And Management, General