Vinícius Camilo Da Silva Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Providing best in class service and value-added solutions to our customers.• Promoting Rogers & Fido brands, including Rogers Mastercard.• Engaging and growing customer base with personalized communication and outreaching to customers via phone calls and business text messaging.• Selling cell phones, insurance and monthly plans, understanding each customer’s needs.• Receiving and storing products, keeping store shelves organized.• Ensuring sales targets are achieved on a weekly basis.• Being the Google representative of the store, responsible for promoting thebrand products.• Top 1 seller in Downtown Toronto stores in the last quarter of 2023 (October -December), reaching over 100% of weekly targets.

São Paulo

• Daily support for high-income customers, understanding their demands and finding the best possible solutions.• Resolve customer complaints quickly and effectively.• Sales of financial products (insurance, cards, pensions) always looking for a sustainable business.• Prospecting new customers, asking customers for references of people who might be interested to join the bank or other partners companies.• Training, teaching and guiding assistants and analysts to help them grow within the company.• Promote investment consultancy with specialized professionals, always aiming the investment that best suits the client’s reality.• Promote full asset protection consulting, seeking security for our client in eventual setbacks and aiming for patrimonial succession.• Renegotiation of client’s debts, understanding their moment of life so that we can find the best solution for payment.• Analysis and granting of credits with and without guarantee, helping customers reach their dreams and goals.• Create and preserve strong relationships with clients.

São Paulo, São Paulo

• Support for Managers in day-to-day activities• Customer service at the bank branch and ATMs• Sales of financial products (insurance, cards, pensions) always looking for a sustainable business• Prospecting new customers, asking customers for references of people who might be interested to join the bank or other partners companies• Training interns

São Paulo, São Paulo

Costumer service at Itaú Personnalité bank branch and prospecting of new customers.

Guarulhos, São Paulo

• Support for Managers in day-to-day activities• Customer service at the bank branch and ATMs

São Paulo, São Paulo

Postgraduate Degree, Negotiation And Sales

Bacharelor, Business Administration