Vinicius Andrade Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Built reports and dashboards for B2B clients to empower and provide visibility about their program's performance using Jaspersolft and Google Data Studio.- Filtered and organized the data and created custom formulas SQL-like for fields & measures.- Combined different reports from multiple data sources in Excel to achieve specific results.- Presented the.

Calgary, Alberta, Canada

Moncton, New Brunswick, Canada

São Paulo, São Paulo, Brazil

Taught the sales processes, store KPIs, best practices, and legislation among our sellers.- Investigated more than 600 requests to identify the root causes of contacts.- Developed 3 new processes to improve the existing flows and reduce the contact rate.- Conducted 2 internal training sessions for 200 people about the new sellers’ process.- Trained 1,200.

Curitiba, Paraná, Brazil

Managed the franchisees to follow the franchisor model, processes, and brand standards.- Led the franchisees’ support for more than 420 schools.- Coordinated 6 areas: administrative support, commercial support, marketing requests, implantation and opening of the new schools, royalties charge, and debt negotiation.- Designed new features on Salesforce for.

Ribeirão Preto, São Paulo, Brazil

Supported schools in the south and southeast regions to increase their student portfolio.- Increased our student base by 13% through strategic planning aimed at improving the process of attracting new students and avoiding churn in 8 schools in the group.

Venice, Veneto, Italy

- Managed the organization and cleaning of the ship's public areas.

Ribeirão Preto, São Paulo, Brazil

- Developed finance and marketing consultancy for small entrepreneurs.

Ribeirão Preto, São Paulo, Brazil

- Managed the public attendant.- Became financial assistant.