Vinicius Da Luz ♾️ Email & Phone Number

São Paulo, Brazil

- On-demand Technical Lead

São Leopoldo, Rio Grande Do Sul, Brazil

In Post-sales area, responsible for:- Monitoring and dispatching of internal tickets (from all regions) at Unified Ticketing System;- Monitoring and dispatching of internal incidents (from LAC, NA, EMEA, and APJ) at SAP's internal tool by analyzing and dispatching it to the agent that will best answer to the customer's needs;- Training new colleagues - sharing the new processes and helping them in case of any questions or concerns;- Booking of Reporting services for Customers that seek to improve their system and performance;In the Communication area, responsible for:- Developing and updating PowerPoint executive presentations forevents, calls, ad-hoc demands, and the program offerings assets;- Creating different types of communication material (e-mail,social media banners, videos, etc.);- Answering customers' and internal colleagues’ requests;

*Remotely:Taught English and Portuguese to students from over 22 different countries such as: the USA, the UK, Australia, Peru, Germany, Italy, Japan, China, Porto Rico, Mexico, Colombia, Brazil and others.*In person- Taught English/Portuguese as a Second Language to (mostly) Brazilians in private language schools between 2014 and 2020 with a 95% rate of returning students every quarter;- Taught students from levels A1-C2 from different social classes and for differentobjectives (professional, proficiency tests, business interviews, live abroad);- Taught English in social programs in 2013-2014;- Most English and Portuguese classes were highly focused in English American Pronunciation and Portuguese Brazilian Pronunciation (from the South), tone, intonation, and communication.- Translated and revised a band Fansite to English and Portuguese for recreational purposes (www.akfgfragments.com);Please get to know me by clicking on the link below:

Rio Grande Do Sul

- Taught private classes for (mostly) begginer students of keyboard, Acoustic Guitar and Electric Guitar, Bass Guitar and Double Bass (upright bass);- Composed and produced music and sheet music for new artists by using Guitar Pro 4/5/6/7/8, Reason Propellerhead 6, Sony Vegas Professional, Sony Soundforge, and Cubase.- Performed classical music concerts (Double Bass) in several cities in Rio Grande do Sul, such as: São Leopoldo; Porto Alegre, Canela, Bento Gonçalves, Garibaldi, and Guaíba.

Brazil

Brand creator, photographer, and editor.Photography project focused in portraiture and moments. As a photographer, the goal is try to capture the feeling and emotion of the moment, so that everyone who sees the photos can feel a little of it. To photograph a moment is having the power to make it eternal and keep the memories warm.

Rio Grande Do Sul

- As a voice actor: Played the voice of Igor (Velvet Room) and there were weekly meetings and readings with a group composed of actors from USA only and only me from Brazil;- As a movie actor: Acted in two short footage films filmed in different locations in RS and wrote/directed and produced "Atividade Barbanormal 2012" available on Youtube;- As a theatre actor: Participated in dozens of street theater groups and social engagement and inclusion workshops and also took part in some plays in RS.

São Leopoldo, Rio Grande Do Sul, Brazil

- Handled visits to public places in relation to external services and managing internal parts such as Sefip, GIAS, and management of small and large companies- Answered calls and took care of small business within the company, such as managing contracts, scheduling and carrying out visits.

Bachelor'S Degree, Software Analysis And Development

Activities and Societies: Programming logics; JAVA and SQL languages; Use and creation of different algorithms; Technology studies.

Bachelor Of Education - Bed, Languages - Portuguese & English

Activities and Societies: Bilingualism; English literature; Portuguese and Brazilian literature; teaching methodologies and techniques.