Responsible for physician recruitment/retention in order to keep operating rooms running at full capacity at Methodist McKinney Hospital and its two surgery centers – Methodist Allen Surgery Center and Methodist Craig Ranch Surgery Center. Meet and exceed company expectations by developing, managing and expanding physician relationships and elevating the healthcare norms of customer service.Essential duties include driving physician referrals and developing consensus through targeted goals based off company business plan and developing and facilitating referral relationships within the geographic territory with an emphasis on dynamic face-to-face interaction and trust. This means marketing to various healthcare providers by introducing their specialties and educating potential referring accounts regarding their position within the continuum of patient care, and how each provider is able to partner together to provide the best, most effective and appropriate treatment for each patient through use of our neighborhood facilities. Assist with coordination of referral to admission conversion process.Responsibilities also include being a Methodist brand ambassador at all community-related activities and building the creative marketing messaging that establishes our voice and who we are through website development, marketing collateral creation and social media content. This includes inspiring and educating hospital employees regarding the importance of brand representation. Comfortable with varied audiences – executive teams of facilities, surgeons, family practices, urgent care providers, city managers, office managers, practice and clinic surgery schedulers and facility employees.

Provided astonishing and quick customer service rapport to drive sales goals while being actively involved in all managerial aspects of store operations, resources and employee development training in the areas of sales, products, visual merchandising, inventory control and point-of-sale. Consistently one of the top sales associates. Unique ability to anticipate the needs of customers.As a sales floor leader, applied sales and collaborative teamwork methodologies to steer business and sales revenue for this specialist supplier of storage and organization products, consistently exceeding aggressive targets. By applying astute sales acumen and customer and co-worker relationship management skills, I am able to identify trends, articulate the needs of the business and provide support to clients in making choices.As a space designer, provided expertise in Elfa, a component-based closet system, utilizing creative skills, comprehensive product knowledge and software applications (Custom Design Center, Elfa Sales Manager and Order Management) to produce storage designs/solutions that aligned with customer needs.

Board Member, Assistant to Minister of Music and Pastoral Staff, Lead Vocalist, Instrumentalist, Small Groups Leader, Mentor and Activities Coordinator

Managed and led front office functions including general office management, payroll, benefits, financial administration, reception, policy development and employee/patron/patient management; supervised, developed and trained office staff regarding duties, professionalism and customer satisfaction efforts. • Managed office infrastructure including facilities, maintenance and information systems support to maximize staff productivity and work environment efficiencies. Provided interface between the business leaders and outside sales representatives and effectively screened visitors based on schedules and availability.

Planned and administered annual global customer conferences, trade shows, specialized sales seminars, corporate events, sales meetings, holiday engagements and charity events resulting in growth of customer conference participation from 3,500 to 5,000 in three-year period. Conducted program design, agenda management, promotional materials creation, travel planning, venue selection, catering, entertainment selection and speaker/talent handling and accommodations. Oversaw complex administrative duties and projects for assigned Vice Presidents and their organizational function including managing calendar schedules in accordance with prioritized initiatives and tasks, phone screening, coordinating meeting requests to other managers as appropriate and maximizing Vice Presidents’ time resources.