Vinit Kumar Email & Phone Number

Noida, Up, In

South Delhi, Delhi, India

Working closely with management and employees to improve travel experience. • Arranging domestic and international travel logistics, including flights, accommodations, ground transportation, and visas. • Managing emergency changes/Cancellations. • Maintaining MIS reports and keeping a track of expenses and reimbursements. • Building Relationships with vendors to increase productivity and increase savings.

Noida, Uttar Pradesh, India

As an Operations Executive at FCM Travel India, I am responsible for managing domestic FIT and group travel, corporate events, and CMES. My role also includes vendor management and client servicing to ensure smooth and successful operations. With my strong skills in operations management, I am able to handle multiple tasks and projects simultaneously while maintaining a high level of attention to detail. I work closely with internal teams, clients, and vendors to ensure that all operational requirements are met and that all events and travel programs are executed successfully. My experience in operations management and client servicing enables me to deliver exceptional service and maintain strong relationships with clients and vendors.

Kolkata, West Bengal, India

As an Operations Executive, I have successfully operated multiple group tours to various international destinations such as Thailand, Malaysia, Egypt, China, Cambodia, Almaty, and Goa. During these tours, I coordinated with hotels, airlines, and destination management companies to ensure that all travel arrangements were smooth and executed seamlessly. I also handled visa processing for USA and Schengen countries, ensuring that all necessary documentation was in place prior to departure.In addition, I organized a corporate group travel to Malaysia for 600 passengers, where I oversaw all pre-departure operations, including visa processing. Through my efficient operations management, the profit margin increased from 4% to 14%. I also met with corporate clients and tour members to provide briefings on the itinerary, safety, and emergency procedures, ensuring a safe and enjoyable travel experience for everyone.Taking feedback from clients and working on any loopholes to enhance their experience and relationships is a priority for me. I also managed to maintain timely collection of payments from clients, which resulted in timely closure of files.Providing exceptional customer service while maximizing profit margin has been my forte, and as a result, I have received excellent feedback from clients for my on-ground guidance and management. I have also effectively handled complaints and returns while maintaining accurate data of clients for future reference.

Master Of Arts - Ma, Tourism And Travel Services Management

Bachelor Of Arts - Ba, English Language And Literature/Letters