Vini Bisht Prasad Email & Phone Number

Sunnyvale, California, Us

Sunnyvale, California, Us

Mountain View, Ca, Us

Salesforce CRM Administrator at Google through SMCI inc

Waltham, Ma, Us

Performed data migration from Oracle and Japanese database “Sansan” using Apex data loader.Configured various Reports and Dashboards for different user profiles based on the need of the organization.Stayed up to date on all releases from Salesforce and improve business processes by using the latest technology.Performed data and metadata cleansing using schema builder and data loader.Propose solutions like usage of process builders and flows to reduce Apex coding.Use Duplicate Management to control whether and when users can create duplicate accounts, contacts, and leads, customized the logic used to identify duplicates.Work with end users and management to design, test and deploy complex processesExtensive work on identifying the schema, objects, fields and relationships (lookup and master-detail) for maintaining clean and accurate data in the orgInvolved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, reports and apex code) to meet business requirements.Interacted with various business team members to gather the requirements and documented the Business and Software Requirements.Implemented Web based Lead Management – web-to-lead for capturing data on prospective donors and franchise partners.Created Environment setup plan, Migration document and checklist

Paris, Ile-De-France, Fr

• Created concierge user accounts under a common profile and assigned permission sets for added permissions.• Creation of multiple clients page layouts and assigning them to different record types.• Designed workflow rules, validation rules and approval processes for various functional and business requirements.• Created search layouts to organize fields, custom links, related lists, and other components on record pages.• Defined lookup, master-detail and many to many relationships on the objects.• Implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies.• Configured various Reports and Dashboards for different user profiles based on the need in the organization.• Defined object and field level security to make sure the security and sharing model effectively work within the system.

Palo Alto, Ca, Us

• Worked extensively on Salesforce.com standard objects like Accounts (Person and Business), Contacts, Opportunities, and Cases.• Interacted with various Business users to gather enhancement requirements and involved in scrum meetings.• Built custom buttons in order to view VMware as well as Legal hierarchy on Account and Lead detail pages.• Developed, gathered and documented the business needs of clients and stakeholders.• Implemented Partner portal using Apex Classes and made it easier for the partner to view new upcoming collaboration features and policies.• Created email-to-cases, automated-responses, assignment rules, email alerts and templates for Case Management.• Created role hierarchies and permission sets to increase the accessibility of data.• Defined object and field level security to make sure the security and sharing model effectively work within the system.

Hillsboro, Oregon, Us

• Customized Custom Objects, Tabs and Page Layouts as per the MRM requirement.• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Opportunities, Reports and Dashboards.• Worked on object level and field level security for various users extensively• Created custom buttons for adding new leads for existing members and sending the application to LQB (loan origination system) for further processing.• Created sharing rules and permission sets to provide data access to end users.• Implemented Reports on Volume of leads, Opportunity created, Leads to Opportunity conversion, Views of Sales Cycle and cases generated.• Designed dashboard (line graph, funnel chart and pie chart) for opportunities versus expected date of closing and total number of opportunities funded or submitted.• Created role hierarchies to increase the visibility of organization’s data to users.• Migrated data from OSI (Oracle 11g) database into Salesforce on nightly basis using Apex data loader.

Master’S Degree, Engineering/Industrial Management

Master'S Degree, Computer Software Engineering

Bachelor'S Degree, Computer Science