Vinita J. Email & Phone Number

Boston, Massachusetts, United States

Canton, Massachusetts, United States

• Developed and executed a comprehensive data migration plan to transfer critical customer and sales data from Pipedrive to Salesforce.
• Collaborated with cross-functional teams to assess data mapping requirements, business objectives, and system dependencies, ensuring alignment with organizational goals.
• Develop and deploy automated flows to streamline business operations. Implemented a multi-level approval process to streamline decision-making and enhance workflow… Show more
• Develop and deploy automated flows to streamline business operations. Implemented a multi-level approval process to streamline decision-making and enhance workflow efficiency.
• Generate reports and dashboards with complex formulas for the purpose of closely monitoring key performance indicators (KPIs).
• Responsible for User Setup, Profile updates, Page Layouts, fields, roles updates and creating end user training modules.

Canton, Massachusetts, United States

Memphis, Tennessee, United States

• Successfully integrated HubSpot and Brainshark with Salesforce, enabling the Sales team to access real-time data and insights.
• Worked with cross-functional teams to identify and implement Salesforce solutions to improve sales and marketing processes.
• Configured and customized CPQ functionalities, including Advance Approval Process, Quote Template, and Bulk and Cost Prices.
• Created customized reports and dashboards to track sales performance and provide insights to the sales… Show more
• Created customized reports and dashboards to track sales performance and provide insights to the sales team and management.
• Worked on Territory Management.

• JR. Salesforce Administrator with 1 years of experience in implementing and managing Salesforce.com (SFDC) in both Classic and Lightning environments.
• Proficient in configuring and customizing applications, objects, fields, page layouts, and data, as well as data modeling, data security, and data migration.
• Experienced in user management, report and dashboard creation, and Process automation using Force.com tools such as the Force.com IDE (Process Builder, Approval Process… Show more
• Experienced in user management, report and dashboard creation, and Process automation using Force.com tools such as the Force.com IDE (Process Builder, Approval Process, Lead/Case Assignment, Email Alerts, familiar.
• Strong analytical and interpersonal skills with excellent communication and leadership qualities. Capable of adapting to dynamic work environments and a quick learner.
• Implemented and managed integrations between Salesforce and third-party applications, such as Marketo and DocuSign. Show less

• Assisted customers in person and over the phone with product inquiries, order tracking, returns, and exchanges.
• Resolved customer complaints and issues in a timely and professional manner, resulting in a 98% satisfaction rating in customer surveys.
• Maintained knowledge of current promotions, sales, and inventory to provide accurate and helpful information to customers.
• Processed cash, credit, and gift card transactions with a high level of accuracy and attention to detail.
• … Show more
• Collaborated with team members to ensure the store was clean, organized, and well-stocked, contributing to a positive shopping experience for customers. Show less

Indore, Madhya Pradesh, India

Master'S Degree, Accounting

Master'S Degree, Accounting

Bachelor Of Commerce - Bcom, Accounting