Conducted comprehensive requirement gathering sessions withstakeholders from various departments to understand business needsand objectives. Analyzed data to identify trends, pain points, andopportunities for improvement, leading to a clear roadmap for CRMsystem enhancements and a 40% increase in new client acquisitions.Fostered strong stakeholder management. Engaged with keystakeholders to gather feedback, address concerns, and prioritizesystem enhancements and supports Business growth.Key Achievements :Leveraged extensive data analytics skills, including data cleaning,transformation, modeling, querying, data visualization, ad hoc analysis,and database management. Utilized tools such as Excel and Power BIto create dashboards and reports that visualized CRM metrics &KPI’s(Key Performance Indicators). This led to a 30% improvement indata accuracy, a 40% reduction in lead response time, and enhanceddecision-making processes.Acted as a liaison between business stakeholders and technical teams,translating business requirements into technical specifications.Managed cross-functional team collaboration, improving marketingcampaign effectiveness and client engagement by 40%.