Vinit Patel Email & Phone Number

Kansas City Metropolitan Area

Kansas City, Kansas

● Primary Frontend System Engineer on the Southeast CernerWorks Client Ops region team with Florida Hospital, Advent Health, and West Jefferson Louisiana as my assigned clients. Manage and maintain hospital production systems running Cerner’s suite of EMR solutions while performing upgrades to new software and which included, analyzing, testing, and isolating system issues too resolution. Likewise, partnered with Users and cross-functional IT departments to coordinate project deliverables. ● Work with a diverse set of technologies such as Microsoft Windows Server 2008, 2012, 2016, Citrix, IBM WebSphere, VMware Vsphere, Active Directory, Group Policy and Linux. With collaboration with clients and other 3rd party vendors to implement, upgrade, support and on-board the data acquisition elements and point-to-point connections to Interoperability Solutions.Accomplishments:● Responsible for contributing to a 99.999% system uptime for clients by providing timely and effective production support● First person in the region in 2020 to achieve 100% compliant on all High, Critical, and Urgent security vulnerabilities at Florida Hospital and Advent Health with a VPA .78. This was recognized at a company wide town hall event by executives. ● 2-time Cerner Life Saver Award for resolving long standing client issues● Reduced downtime events by using Change Management Procedures and the JIRA SRP program● Participate in Tier 2/3 ClientOps team and ibus on-call rotation to assist clients with Cerner related issues pertaining to their servers, solutions. ● Engaged in the Service Resiliency Program (SRP), a program dedicated to reviewing client-impacting incidents and ensuring a root cause and solution is discovered to prevent reiterations in the future.● Train/mentor newer engineers to give them the tools/knowledge they need to perform daily duties.

Kansas City, Kansas

Wichita, Kansas

Responsible for maintenance of technology infrastructure and all related activities within organization, as directed by Director of Technology, including:● Analyze, troubleshoot, repair, installs, and maintain computer software, personal computers, and peripheral equipment. Responsible for the installation of hardware and software, and IT equipment inventory. Work with direction from Director of I.T. to coordinate development and production of computerized management information systems.● Create/terminate users and security groups in Active Directory and configure permissions as required per I/T Policy.● Develop and update Group Policy in Active Directory as required● Maintain Software Licensing Inventory, and perform monthly monitoring to ensure compliance● Perform I/T related preventive maintenance tasks to ensure maximum reliability of technology solutions utilized; including monitoring of daily, weekly, and month-end backups● Create documentation and provide end user training on I/T solutions utilized within the organization● Maintain standard work documentation for all activities with I/T DepartmentAccomplishments:● Co-lead on deployment of over 200 new Windows 7 client computers within the at two separate Triumph facilities in Wichita● Deployed 15 CISCO Switches at two Triumph facilities in Wichita● Configured Windows Server 2008 based backup solution providing 5TBs of RAID10 storage for daily, weekly, and monthly backup ● Monitor/change weekly and monthly backups● Member of Triumph corporate teams responsible for FTP and Triumph Group company Website● Led project team to update facility security system and cameras

Elk City, Ok

Interning in the IT department of the Great Plains Regional Medical Center in Elk City, OK.• Installed/Configured Juniper routers and Installed Microsoft Server 2003 on servers• Installed/Configured wireless access points throughout the hospital• Worked with subnetting to set up networks and IP addresses routers• Configured and updated the libraries on over 30 Biomed IV pumps using the Hospira software.• Designed and revamped some of the hospitals website pages using WordPress• Troubleshoot hardware and software

Henryetta,Ok

• Operated motel’s computerized reservation system • Coordinated guests with the check-in and check-out process • Assisted customers courteously and efficiently in person and on the phone

Master'S Degree, Computer Technology/Computer Systems Technology

Activities and Societies: Boeing fellowship

Bachelor'S Of Science, Computer Science And It

Activities and Societies: SWOSU Computer Club• Graduated cum laude