With over 17 years of experience in the IT industry, I am a Regional Service Delivery Manager at Damovo, a leading provider of IT infrastructure and operation services for clients across Asia Pacific. I lead and manage a team of IT professionals who deliver high-quality, efficient, and reliable IT solutions for both traditional and virtual environments.I hold the Certified Enterprise Architecture Practitioner (CEAP) and Certified Information System Security Professional (CISSP) credentials, which showcase my expertise and knowledge in designing, implementing, and securing IT systems and solutions. I also have strong skills in IT operations, IT service management, and technical support, which enable me to align technology strategies with corporate goals and drive major transformation initiatives across the enterprise. My mission is to deliver IT infrastructure and operation excellence for Damovo and its clients, and to contribute to their growth and success.