Kevin Newman Email & Phone Number

Australia

North Sydney, New South Wales, Australia

North Sydney, New South Wales, Australia

Contracted to support strategic change in the Services Solutions organisation to improve the efficiency, effectiveness and desirability of NEC service offerings and related process.

Asia Pacific - Based In Sydney, Australia

• Report directly to the Senior Director of Avaya Global Channel Development Programs. Accountable for design, development and execution of channel programs to grow and broaden partner led business engagement across Asia.
• Launched iConnect to enhance existing and grow new midmarket (MM) business in APAC: - 43 targeted partners invested US$10-14,000 each to join the program. - Dramatic increase in partner competency measured by official.
• Launched iConnect to enhance existing and grow new midmarket (MM) business in APAC: - 43 targeted partners invested US$10-14,000 each to join the program. - Dramatic increase in partner competency measured by official.
• Educated APAC channel account team on strategic business planning and ongoing business management. Inclusive of template provision in SalesForce and PowerPoint.
• Ongoing leadership of 9 SE's that support the APAC Partner Help Desk (Support of channel programs, sales, technical pre-sales and solution design.) - Improved all services levels and significantly boosted CAM.
• Conceived and led a project to migrate the APAC PHD to a midmarket solution: - Designed a complete solution promote and grow a specific business market segment. - Provided access to all APAC field sales staff to.

Asia Pacific - Based In Sydney, Australia

• This position reported directly to the Senior Director of APAC Channels and Marketing. Program Management role. Led a team of regional project managers and channel readiness primes to deliver internal and external.
• Delivered an average of 50 new products and solution regional readiness projects… Show more This position reported directly to the Senior Director of APAC Channels and Marketing. Program Management role. Led a team of.
• Delivered an average of 50 new products and solution regional readiness projects per annum
• APAC Employee of the Year award in 2011: Outstanding contribution to theatre performance improvement and cost reduction.
• APAC Employee of the Month in Mar 2011: Cost reduction in product regulatory compliance.
• October 2011. Assumed Leadership of Avaya APAC Partner Helpdesk. - Transformed this function with business process improvements, technology enhancements and an absolute focus on quality. Met Service Level Objectives.

Asia Pacific - Sydney, Australia

• Directly reported to President, APAC, dotted line to Senior VP Worldwide Channels. Scope: Sell products and/or services in APAC by generating pull demand through a channel model to end users. Represent Avaya to the.
• Led a large theatre wide team of channel sales professionals delivering Channel Product and Services revenue of $40M.
• ~$1M in savings planned and delivered in Q4 Avaya Connect program costs.
• Introduced and enhanced the Grow Right and AAA programs with the APAC team.
• FY13 2H Partner Advisory Council planned and delivered successfully.
• Anti-bribery anti-corruption audit - phase 2 completed with a pass.

Asia Pacific - Based In Sydney, Australia

• This position reported directly to the Managing Director of Enterprise, APAC. Program Management role responsible for Nortel internal and external readiness for all new Enterprise products or solutions introduced to.
• Designed, developed and… Show more This position reported directly to the Managing Director of Enterprise, APAC. Program Management role responsible for Nortel internal and external readiness for all new Enterprise.
• Designed, developed and implemented an end to end “Regional Revenue Readiness” process with LEAN Six Sigma methodologies.
• Led a team of 6 professionals delivering multiple regional readiness projects in support of Avaya’s introduction of new or updated products and solutions. Show less

Asia Pacific - Based In Sydney, Australia

Reported to the Director of Nortel Training Services, APAC. Led a team of 15 technical instructors that covered Enterprise, Optical, Cellular Mobile and Wireline training delivery in the Asia Pacific Region. Operational, financial and project management experience across 4 lines of business. Recognised subject matter expert within Converged Enterprise and.

EMEA - Based In Maidenhead, UK

This position reported to the Director of Nortel Training Services, EMEA. Responsible for a team of 27 technical instructors with a functional management role to deliver operational, financial and project management activities across Carrier Wireline and Enterprise product lines in a technical training business.

EMEA - Based In Maidenhead, UK

Responsible for designing and developing quality training course material to meet the technical evolution of Nortel products and associated equipment. Delivered extended technical training to installation and maintenance staff of European telecommunications distributors. Wrote training plans and proposals to effectively manage training development of a.

Henley On Thames, UK

Trained engineers and end users on the use and programming of PABX. applications and ancillary equipment. Maintained the in house company Meridian 1 system and voice mail system. Authored technical delivery material and technical support documentation.

Cambridge, United Kingdom

Delivered leader led training events at corporate colleges and customer premises.

Cambridge, United Kingdom

PABX installation and commissioning on major business premises in the UK.

United Kingdom

Electrically maintained and repaired front line fighter aircraft in a variety of locations around the globe. Specialised in Tornado GR1 with expertise in battle damage repair.