Kevin Newman Email & Phone Number

Australia

North Sydney, New South Wales, Australia

North Sydney, New South Wales, Australia

Contracted to support strategic change in the Services Solutions organisation to improve the efficiency, effectiveness and desirability of NEC service offerings and related process.

Asia Pacific - Based In Sydney, Australia

Report directly to the Senior Director of Avaya Global Channel Development Programs. Accountable for design, development and execution of channel programs to grow and broaden partner led business engagement across Asia Pacific. Achievements:• Launched iConnect to enhance existing and grow new midmarket (MM) business in APAC: - 43 targeted partners invested US$10-14,000 each to join the program. - Dramatic increase in partner competency measured by official Avaya… Show more Report directly to the Senior Director of Avaya Global Channel Development Programs. Accountable for design, development and execution of channel programs to grow and broaden partner led business engagement across Asia Pacific. Achievements:• Launched iConnect to enhance existing and grow new midmarket (MM) business in APAC: - 43 targeted partners invested US$10-14,000 each to join the program. - Dramatic increase in partner competency measured by official Avaya Connect credentials. - $14.5m increase in MM revenue, with improvement in average deal size due to broader construct sales.• Educated APAC channel account team on strategic business planning and ongoing business management. Inclusive of template provision in SalesForce and PowerPoint.• Ongoing leadership of 9 SE's that support the APAC Partner Help Desk (Support of channel programs, sales, technical pre-sales and solution design.) - Improved all services levels and significantly boosted CAM efficiency. - Designed and implemented a proactive outbound call activity that significantly contributed to the complete renewal of APAC channel sales credentials. - Created “Virtual Boot Camps” that delivered channel sales enablement improvement. - Created and deployed Off-Board Or Enable program to manage a productive and active channel eco-system• Conceived and led a project to migrate the APAC PHD to a midmarket solution: - Designed a complete solution promote and grow a specific business market segment. - Provided access to all APAC field sales staff to facilitate live demo’ to customers. - Provided education to a broad range of staff to develop local product knowledge. - Executed a successful “beta” trial in support of a major midmarket new product introduction. - Delivered a world first and received recognition from senior executive levels of the company.• Designed, developed and delivered an automated electronic signature tool to formally authorise of a 3 tier channel model. Show less

Asia Pacific - Based In Sydney, Australia

This position reported directly to the Senior Director of APAC Channels and Marketing. Program Management role. Led a team of regional project managers and channel readiness primes to deliver internal and external readiness for new products introduced to the sales markets of Asia Pacific. Additional accountability for regional product homologation and product regulatory compliance.Achievements:• Delivered an average of 50 new products and solution regional readiness projects… Show more This position reported directly to the Senior Director of APAC Channels and Marketing. Program Management role. Led a team of regional project managers and channel readiness primes to deliver internal and external readiness for new products introduced to the sales markets of Asia Pacific. Additional accountability for regional product homologation and product regulatory compliance.Achievements:• Delivered an average of 50 new products and solution regional readiness projects per annum• APAC Employee of the Year award in 2011: Outstanding contribution to theatre performance improvement and cost reduction.• APAC Employee of the Month in Mar 2011: Cost reduction in product regulatory compliance.• October 2011. Assumed Leadership of Avaya APAC Partner Helpdesk. - Transformed this function with business process improvements, technology enhancements and an absolute focus on quality. Met Service Level Objectives and improved utilisation. - Global Ovation Award for excellence and APAC Employee of the Month – Nov 2012. Commendation by Brett Shockley Senior Vice President and General Manager of Avaya Applications and Emerging Technologies for delivering a cutting edge technology update at no cost that significantly improved efficiency, contribution and lowered downtime. - Partner Helpdesk “team” Employee of the Month award - Mar 2013 for major contribution to the ASEAN sales region channel performance. - Most Valued Player Award 2013 for outstanding contribution to APAC Channels and Marketing organisation. Show less

Asia Pacific - Sydney, Australia

Directly reported to President, APAC, dotted line to Senior VP Worldwide Channels. Scope: Sell products and/or services in APAC by generating pull demand through a channel model to end users. Represent Avaya to the reseller community. Take responsible for all sales-oriented activities, channel marketing, sales promotions, training, and other reseller-related support. Ensure maximum focus on company products and services. Recruit, manage, and promote Avaya sales to Avaya business… Show more Directly reported to President, APAC, dotted line to Senior VP Worldwide Channels. Scope: Sell products and/or services in APAC by generating pull demand through a channel model to end users. Represent Avaya to the reseller community. Take responsible for all sales-oriented activities, channel marketing, sales promotions, training, and other reseller-related support. Ensure maximum focus on company products and services. Recruit, manage, and promote Avaya sales to Avaya business partners and focus efforts on using partners to increase market share in APAC.Achievements:• Led a large theatre wide team of channel sales professionals delivering Channel Product and Services revenue of $40M.• ~$1M in savings planned and delivered in Q4 Avaya Connect program costs. • Introduced and enhanced the Grow Right and AAA programs with the APAC team.• FY13 2H Partner Advisory Council planned and delivered successfully.• Anti-bribery anti-corruption audit - phase 2 completed with a pass.• Channel eco-system husbandry progressed under project OBOE.• Channel enablement programs delivered on Video, Suite Licenses and Mid-Market. Show less

Asia Pacific - Based In Sydney, Australia

This position reported directly to the Managing Director of Enterprise, APAC. Program Management role responsible for Nortel internal and external readiness for all new Enterprise products or solutions introduced to the sales markets of Asia, Middle East and Africa. Led a team of regional project managers and channel readiness primes while also holding accountability for regional product homologation and regulatory compliance.Achievements:• Designed, developed and… Show more This position reported directly to the Managing Director of Enterprise, APAC. Program Management role responsible for Nortel internal and external readiness for all new Enterprise products or solutions introduced to the sales markets of Asia, Middle East and Africa. Led a team of regional project managers and channel readiness primes while also holding accountability for regional product homologation and regulatory compliance.Achievements:• Designed, developed and implemented an end to end “Regional Revenue Readiness” process with LEAN Six Sigma methodologies. • Led a team of 6 professionals delivering multiple regional readiness projects in support of Avaya’s introduction of new or updated products and solutions. Show less

Asia Pacific - Based In Sydney, Australia

Reported to the Director of Nortel Training Services, APAC. Led a team of 15 technical instructors that covered Enterprise, Optical, Cellular Mobile and Wireline training delivery in the Asia Pacific Region. Operational, financial and project management experience across 4 lines of business. Recognised subject matter expert within Converged Enterprise and Carrier Technologies, an accomplished people manager and skilled presenter. Successful in change management and performance… Show more Reported to the Director of Nortel Training Services, APAC. Led a team of 15 technical instructors that covered Enterprise, Optical, Cellular Mobile and Wireline training delivery in the Asia Pacific Region. Operational, financial and project management experience across 4 lines of business. Recognised subject matter expert within Converged Enterprise and Carrier Technologies, an accomplished people manager and skilled presenter. Successful in change management and performance improvement. Show less

Emea - Based In Maidenhead, Uk

This position reported to the Director of Nortel Training Services, EMEA. Responsible for a team of 27 technical instructors with a functional management role to deliver operational, financial and project management activities across Carrier Wireline and Enterprise product lines in a technical training business.

Emea - Based In Maidenhead, Uk

Responsible for designing and developing quality training course material to meet the technical evolution of Nortel products and associated equipment. Delivered extended technical training to installation and maintenance staff of European telecommunications distributors. Wrote training plans and proposals to effectively manage training development of a specialist area. People manager for the Enterprise Voice Messaging Team

Henley On Thames, Uk

Trained engineers and end users on the use and programming of PABX. applications and ancillary equipment. Maintained the in house company Meridian 1 system and voice mail system. Authored technical delivery material and technical support documentation.

Cambridge, United Kingdom

Delivered leader led training events at corporate colleges and customer premises.

Cambridge, United Kingdom

PABX installation and commissioning on major business premises in the UK.

United Kingdom

Electrically maintained and repaired front line fighter aircraft in a variety of locations around the globe. Specialised in Tornado GR1 with expertise in battle damage repair.