Vincent Hebert Email & Phone Number

Bordeaux, Fr

Strasbourg Area, France

Pre-sales engineer for large accounts (public/private) - networking & securityPart of the “Edge” business unit including:Campus and Data Center networking (Wired/Wireless)SecurityNAC SWG/ZTNA/CASBSD-WANWorking with account managers to pitch solutions to customers, and plan for POCs/Demos. Strong relationship with local and international partnersTies with the support organization to follow up on fixes/patches and ensure customer satisfactionFrequent interactions with product managers/engineering to influence features and product development

Lorraine, France

Technical Project Manager within FM Logistic's Infrastructure Department.Completed Projects:- Deploying Next Gen Firewalls - Forcepoint NGFW - Full Mesh VPN between all branches- Upgrade and Management of Riverbed© WAN Optimization Devices + SD WAN- Deploying disaster proof LAN/WAN infrastructure for our Polish Headquarter (Warsaw) - Redundant WAN Links & Load Balancing - Redundant fiber links between LAN Switches with Radio relay backup- Integration of a modern Wi-Fi solution - Aruba/HPE - Request for Proposal - Solutions qualification & architecture choice - Suppliers interviews & negociations - Integration of the selected solution in the Information System - Training of support team- Level 3 support for complex support cases

Stockholm, Sweden

Member of the Product Introduction, Deployment, and Support team for Ericsson Cloud System:Proof of Concepts and Demos support for Ericsson Cloud System:•Assisting local teams/customer units with product deployment and back-channel to R&D through analyzed and triaged support requests (using Jira).•Creation and maintenance of a knowledge base to centralize Cloud projects information and lessons learned to improve reliability and assist troubleshooters•March to June 2015: Short Term Assignment, Beijing/Shanghai, China. -Assisting local teams with knowledge build-up on Ericsson new Cloud Portfolio to enhance local support competence. -Working with Cloud Demo Lab in Shanghai. Planning demonstrations of new features to local accounts

Swindon, United Kingdom

Alcatel-Lucent Small Cells Gateway product lineAssisting the lead PLM on all tasks, focusing on 3rd party elements (SW&HW)3rd party VPN Gateway / Firewall selection, testing, and integration:• Product selection, feature list creation and supplier evaluation• Product integration and feature support verification• Security Hardening (telco grade availability “Seven-9”)• Capacity/Load testingSupporting various teams in their requests (pre-sales, supply chain, deployment teams, R&D) serving as a central knowledge pointProduct design and introduction, solution development, integration, and supportRisks analysis and competitive intelligenceStrong links with customers to understand and support their requirements (feature requests)

Shanghai City, China

•R&D information systems design. Assisting lead project manager in the design of products for customer projects Pre-sales: redacting quotes & proposals Supporting ongoing projects development and integration

Master Of Engineering (M.Eng.), Computer Systems Networking And Telecommunications

Activities and Societies: ActingPresident of the New Technologies and Computing Club

Master Of Engineering (M.Eng.), Networks And Distributed Systems

Networks and Distributed Processing

Education record