Vincent Lee Email & Phone Number

United Kingdom

We are a team of IT Professionals and our goal is to accelerate your business through technology. We deliver solutions that help you scale into the future.

London, United Kingdom

Qobo Ltd is a Software House that specialises in business process management and bespoke software development. The product portfolio includes the following specialised solutions:• Bespoke integrated CRM Systems• Workflow process management• Consultancy & corporate image solutions• Advanced intranets and portalsWithin that we also specialise in industry specific solutions for Financial Services, Banking, Forex and Real Estate.

United Kingdom

Limassol Cyprus

Ensuring, through the development of correct process, the compliance with governing bodies such as the ICM, CSA and ACAI. Preparation of company documentation, both internal and external, including production of the operations manual. Preparation and implementation of the corporate marketing strategy, budget and material. Development of the corporate website, including SEO analysis and optimisation and management of the company’s localised and targeted social media campaigns including managing PPC advertising campaigns. Purchase of online and offline media including sourcing, negotiating with vendors and ROI analysis. Developed relationships with external companies and outsourcing partners according to the specific needs of the company .

Limassol Cyprus

Prepared the company for initial regulatory approval by Cyprus Securities and Exchange Commission (CySEC) prior to the issuance of the trading licence. In addition, defined the business operations and processes for the internal departments (Sales, Customer Service, Backoffice) including the re-alignment of staff, managing software developed and developing all company documentation. As Head of Sales and Customer Service, led, motivated and performance managed the Customer Service, Sales and Back Office teams, ensuring sales targets were achieved and exceeded whilst maintaining brand and service awareness

Limassol Cyprus

Management of the dynamic Customer Service and Sales teams working closely with the marketing department to develop and achieve company objectives. Managing a team of 30 Customer Support staff at Head Office plus an additional 22 employees across representative offices, delivering training and development initiatives to improve performance. Responsible for strategy and planning of customer-facing activities in line with agreed marketing campaigns. Development of operations strategies across global offices in Italy, Cyprus, Russia, Greece and Australia.