Manager, Customer Success
CurrentJodo is a fintech start-up building payment solutions to make education payments convenient &affordable for parents while simplifying fee collections for education institutes.* Planning, organizing, directing, controlling, and evaluating operations.* Planning and controlling budget and inventory.* Hiring, training, and supervising customer success team.* Building relationships with institute stakeholders.* Responding to inquiries and resolving problems.* Coordinating internally for task allocations and training requirements.* Establishing or implementing policies and procedures for customer success team.* Planning daily distribution of team members across institutes.* Working with CS team to help them achieve potential.* Building a productive, disciplined, and customer-centric team.
