Vinod H Email & Phone Number

Accountable for Account Management, eliciting requirements from users on process walk through and producing use case modelling, functional requirement documentation to ensure that requirements are accurately specified, communicated, and understood by the technical team. Initial kickoff meeting with client on project scope, To-Be or AS-IS analysis. Re-engineer the existing Process and get required approval. Discuss and plan ‘Data Migration’ activities.Effectively documented Functional/GAP document, JIRA user stories and acceptance criteria.Assisting project manager during effort estimations and coming up with the project cost.Drive in each stage of Project delivery- Initiating Kick Off calls, conducting discovery and assessment workshop, Feasibility study, Contribution In Proposal creation, SOW, Walkthroughs, Requirement gathering, Requirement documentation, Target application accessibility, validating Test cases, Functional Testing sessions, Backlog Refinement, Executing Demo sessions, Change management, Hand over and Training sessionsBuild and maintain healthy business relations with the clients by ensuring quality and on time deliverables.Onsite UAT support & training business user groups

Key Responsibilities:Gather, develop, and analyze information from multiple teams and develop efficient processes and reports to support the businessWork with project stakeholders, SMEs, and staff to understand the requirements and specifications for new applications along with re-engineering the existing applicationsPerforming gap analysis on process flows and requirements gatheredPrepare test scenarios, conduct functional testing, verify performance, and reliability issuesPrepare traceability matrix, use case, test cases..Identify the resources needed to complete projects on time demonstrating strong problem-solving skills and producing work at a high level of qualityImplement, & provide all levels of support for business application software for clientsTrack business metrics and key performance indicators against strategic and annual operating plan, including weekly/monthly reporting and dashboards.Prepare documentation and presentations using MS-Office tools, Adobe Captivate, Adobe Robohelp, Wondershare Demo Creator etc.

Role and ResponsibilitiesResponsible for discussing quality exceptions and maintaining weekly/monthly quality scores with ABM clients.Responsible for modifying and configuring internal quality tool to best suite the project requirements.Achieving service level parameters and maintaining qualityIT asset management software:Role & ResponsibilitiesResponsible for conducting manual testing of the software Log defects identified on the tracking toolStatus reporting on timely basisMeasure performance of the project and Publish weekly and monthly reports to the senior management.

M.B.A, Systems & Marketing

B.Sc Pmcs, Computer Science