• Onboarding and Making changes in any sellers• Inventory integration for Integrated Sellers.• Resolving vendor escalations on Inventory, Order Processing, Pickups & Returns.• Resolving Brand Manager escalations• Constantly handling old order complaints and Queries for Brands.• Working on RTO, DTO, Cancelled Order & QC rejects shipments closure and queries.• Help brands with payments queries• Reporting SKUs with high No. Of QC Rejects, Returns %, TAT Breach.• Daily Ad-Hoc activities and requests.• Streamlining vendor training and understanding of order processing and inventory.• Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes.• Suggesting and assisting in tech developments needed to streamline processes • Must be able to efficiently do Root Cause Analysis for any Order Processing, Inventory or Seller Panel problems.• Ensuring records are kept of all activities.

• Ensure the presence of Zee Bouquet channels in all cable homes. • Managing 7 Multi Service Operators in Coimbatore Territory (ROTN).• Responsible for revenue and collection of • Engaging MSOs in co-promotion marketing activities. • Monitoring piracy and legal issues in the market.• Consistent monitoring of LCN mapping and comparison.• Be alert on competition products and activities.• Close association with LCOs for ensuring the right placement of channels in prime locations.• Maximize revenue from the market.

• Handling Shower Enclosure business for Tamil Nadu & Kerala• Meet builders, contractors, architects, consultants, and give product presentations.• Building the brand awareness in the market for KOHLER products. • Managing sales with focus on achieving predefined sales target and growth; developing sales plans and budgets to achieve or exceed the annual sales.• Analyzing latest marketing trends and tracking competitors’ activities for fine tuning sales & marketing strategies.• Evaluating performance of teams against the set targets and doing need based product promotion.• Working in close interaction with the dealers to assist them to promote the product; coordinating with dealers and providing response to all queries.• Developing strong customer relations and negotiating& closing the sales with the clients in the best possible manner.• Responsible for conducting the promotional activities in the territory for creating the brand awareness.

• Responsible for the Mobile Sales for Reliance JIO• Co-Ordinate with of 4 AMs,43 JCM and 34 Sales Offices across Kerala.• Train and Motivate team for achieving their Targets.• Responsible for primary billing to Distributors.• Responsible in hiring of new team members, adheres to policies and procedures, and create motivational strategies to drive quality performance• Build strong external client relationships and internal relationships• Setting Sales targets for Distributors according to their market size and Retailer wise plan both in quantity & value terms• Effective People Management internally and externally.• Monitoring the inventory.• Coordinate with warehouse & logistic team members for the timely delivery of order lots.• Gathering market information for developing sales strategies.• Target setting of Sales Officer’s & Monitoring Sales Officer’s Productivity.• Scheme & Price list circulation through distributors

• Monthly sales planning and sign off with respective chains• Achieving volume and value targets MOM• Increasing the share of Samsung Mobiles through Modern Trade.• Primary planning and ensuring proper display in stores• Promoter deployment planning• Promoter management and ensuring productivity• Innovative activities to increase the Samsung share with the support of store team.• Conducting meeting with corporate heads and improve sales through their channels• Handle critical customer issues with the support of service centers.

• Responsible for sales numbers and revenue of Prepaid acquisitions & Handsets from the Stores, • Responsible for product mix - post vs. pre-paid sales, CDMA handsets and Data cards.• Responsible for Upsizing recharge values. Implementation of special product focus.• Liaise between Operator and their Marketing for Branding and promotional activities at stores. • Schedule training with operators for store staff - new products & updates• To facilitate / follow up for settlement of claims regarding CAF & OTAF incentives• To resolve any critical Customer care issues by co-coordinating with operators.• Co-ordination with vendors for smooth supply regarding stocks.• Track and Manage Stock Availability in Circle and Warehouse• Stock allocation to the stores• Plan and implement liquidation plans for slow Moving Handsets• Coordinate and re distribute Slow moving stocks between stores

• Handling Dunning Operations for South Hub• Dunning MIS (Preparation of Barring Data, Exceptions Handling)• Work order and Activation on Daily Basis Using Citrix-OM & Arbor Software • Cancellation and Refund Using OM, Arbor, OSS and Lotus Notes software• Online SAF Entry – confirming the details of the new customers who joins our network• Ensure that Customer complaints are attained and resolved within the time frame

• Front end customer handling for sales of postpaid –prepaid & Customer care • Attending Walk-in customers in Airtel Relationship Center (ARC) • Listening and answering customer complaints and queries following the quality parameters imposed by the company.• Escalating customer’s complaints to the concern department.• First level Retention of customers.