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Vinod Kumar Email & Phone Number
Information Technology Service Desk Team Lead
at
a. hartrodt Malaysia (official)
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Service Desk Team Lead
Location
Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company size
Who is Vinod Kumar? Overview
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Quick answer
Vinod Kumar is listed as Information Technology Service Desk Team Lead at a. hartrodt Malaysia (official), a with 50 employees, based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Vinod Kumar.
Vinod Kumar previously worked as IT Service Desk Engineer at A. Hartrodt Malaysia (Official) and Technical Support Engineer at Jos Malaysia. Vinod Kumar holds Professional Certificate, Network Engineer Ipv6 (Gold), Grade A from Ipv6 Forum Malaysia Nltvc Education.
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a. hartrodt Malaysia (official)
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Profile bio
About Vinod Kumar
Highly self motivated and goal oriented professional committed to pursuing a long term career change. Over a 7 years duration as Technical support to demonstrating strong analytical and problem solving skills, fast paced tech environment and ability to follow through with project from inception to completion.
Current workplace
Vinod Kumar's current company
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A. Hartrodt Malaysia (Official)
8 roles
Vinod Kumar work experience
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It Service Desk Engineer
Information Technology Service Desk Team Lead
Technical Support Engineer
Technical Support Analyst
Support L2 and monitoring of Help desk ticketing systems in Jardine OKTA.• Setup and maintain internal ICT equipment/ computer peripherals suchHDD,RAM, CMOS Battery etc.,.• Software support performed re-image OS, remote Virtual machine,Hyper-V system.• Support, monitor and maintain the IT network (LAN, WIFI, WAN, VPN,Firewall, TCP/IP, DNS, DHCP, Router for both local infrastructure andcloud.• Experience in Microsoft Office 365 admin & Active directory create newuser account, assign membership, check SMTP proxy address.• Performed troubleshoot for DMS Autoline System, VMS, restart serviceson AD K-Print Manager Server.• Assign Share-point access, creating share folder to user and grant edit/view privilege to non-executive users.• Troubleshoot unjoined & rejoined to sync user profile/device in domain.• Assist Teams Admin meeting enabled options, and MS Azure AD.• Install hardware equipment & software for internal/external user andguide user method of utilization.• Documented replacement equipment & new assets purchasing in Sharepointinventory list.• Perform procurement process through COUPA system to purchase newasset.• regenerate or create new extension via 3CX Management console.• Documents system configurations, updates made to a system and anynew procedures or policies created for work.• Implement planning and coordinate new project with vendor.• Prepared IOS device for Sales team based on standard application
Jan 2018 - Dec 2022
Maintenance Technician
Dtech Digital Sdn Bhd
Technical Support
• Responds to user technical issues relevant to modem, router, and network.• Utilize ITSM tool and BMC remedy for ticketing system. • Performed testing home fiber network connection between Xbox.• Remote into Maxis portal to verify the device connection.• Execute escalation for unresolved issue to level 2 & 3.• Arrange and assign technician to client site for Home Fiber installation
Oct 2015 - Oct 2017
It Assistant
• Performed basic server backup and TeamViewer file sharing.• Testing EPF GST utility client setup.• Client-side installation UAT application.• Troubleshooting workbench report download issue.• Executed Microsoft Outlook report.• IFAMS extract utility server report.• Configure Application server service.• Enable Windows diagnostic tool monitor• Install Bloomberg anywhere system on user desktop• Web-based controlling GoTo meeting system
Apr 2015 - Jul 2015
3 education records
Vinod Kumar education
Professional Certificate, Network Engineer Ipv6 (Gold), Grade A
Ipv6 Forum Malaysia Nltvc Education
Diploma, Computer Technology/Computer Systems Technology, A-
Cq Breyer College
Spm, Art/Art Studies, General
Smk Bandar Baru Sentul
FAQ
Frequently asked questions about Vinod Kumar
Quick answers generated from the profile data available on this page.
What company does Vinod Kumar work for?
Vinod Kumar works for a. hartrodt Malaysia (official).
What is Vinod Kumar's role at a. hartrodt Malaysia (official)?
Vinod Kumar is listed as Information Technology Service Desk Team Lead at a. hartrodt Malaysia (official).
Where is Vinod Kumar based?
Vinod Kumar is based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia while working with a. hartrodt Malaysia (official).
What companies has Vinod Kumar worked for?
Vinod Kumar has worked for A. Hartrodt Malaysia (Official), Jos Malaysia, Dtech Digital Sdn Bhd, Maxis, and Epf Malaysia.
How can I contact Vinod Kumar?
You can use AeroLeads to view verified contact signals for Vinod Kumar at a. hartrodt Malaysia (official), including work email, phone, and LinkedIn data when available.
What schools did Vinod Kumar attend?
Vinod Kumar holds Professional Certificate, Network Engineer Ipv6 (Gold), Grade A from Ipv6 Forum Malaysia Nltvc Education.
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