• Completed customer orders and warranty services according to manufacturer specifications.• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.• Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.• Analysed and located malfunctions in brakes, motors, switches and control systems.• Delegated jobs to subordinates and monitored quality of work.• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.• Examined new and replacement parts to uncover defects.• Performed safety and emissions inspections.• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.• Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.• Completed full vehicle inspections to check for leaks, damage or other issues of concern.• Replaced damaged, missing or defective parts with new and refurbished components.• Tested newly installed equipment to determine proper functionality and compliance with regulations.• Maintained accurate records of time and materials required to perform repairs and service.• Changed, rotated and balanced tires on different types of vehicles.• Demonstrated process of preventive maintenance and visual inspections to junior mechanics.• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.• Used specialized tools to detect leaks in gas and refrigerant systems.

• Worked with customers to understand needs and provide excellent service.• Increased customer satisfaction by resolving issues.• Successfully maintained clean, valid driver's license and access to reliable transportation & Delivered services to customer locations within specific timeframes.• Identified issues, analysed information and provided solutions to problems.• Proved successful working within tight deadlines and fast-paced atmosphere.• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.• Improved operations through consistent hard work and dedication.GRADE 1 TECHNICIAN TRIDENT CHEVROLET | BANGALORE, INDIA | 2014-2015• Participated in team-building activities to enhance working relationships.• Used coordination and planning skills to achieve results according to schedule.• Offered friendly and efficient service to customers, handled challenging situations with ease.• Collaborated with team members to achieve target results.• Delivered services to customer locations within specific timeframes.JUNIOR TECHNICIAN TRIDENT CHEVROLET | BANGALORE , INDIA | 2013-2014• Maintained and repaired technological equipment and peripheral devices such as routers.• Assisted help desk customers by troubleshooting computer-related issues such as virus removal, password resets, email setup and software installs.• Performed complex mechanical alignments and calibration of equipment to quality standards.• Determined maintenance requirements and assigned repairs to qualified employees.• Verified functionality of hardware and software components through testing.

• Diagnosed problems with engines & electrical machines by applying technical knowledge and troubleshooting skills.• Determined maintenance requirements and assigned repairs to qualified employees.• Performed complex mechanical alignments and calibration of equipment to quality standards.• Developed corrective action plans and prevention strategies to improve product reliability.• Enhanced manufacturing processes, reduced waste and enhanced quality.• Conducted tests of components and systems to evaluate performance and identify concerns.• Completed preventive maintenance on set schedules.• Implemented, configured and optimized safety standards.• Repaired components, systems and machines to control costs.• Realigned production plans to boost productivity without dramatically increasing costs.• Performed evaluations of equipment performance to optimize productivity.• Installed new systems and parts with efficient approach.• Organized work to meet demanding production goals.• Kept work consistently compliant with 5S standards.• Performed routine maintenance for manufacturing operations.• Meticulously tracked all parts and devices used on each service call.• Managed team performance by training, mentoring, disciplining and motivating employees.• Completed job reports and logs immediately following service calls.• Utilized control mechanisms and hands-on procedures to operate machines.• Executed diagnostics, troubleshooting and evaluations on special equipment.• Maintained quality assurance and customer satisfaction objectives.• Read manuals and manufacturer instructions to install and troubleshoot devices.• Planned, scheduled and delegated daily work to team of employees.