Vinod Kumar Arora Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

United Arab Emirates

Managing the ongoing customer relationship with ''KEY ACCOUNTS''• Act as the primary point of contact with our Large corporate sales team & top corporate accounts• Up-sell & cross-sell Etisalat products to satisfy the customer needs and to achieve the monthly target• Meeting with clients to gain a full understanding of their business needs• Discover negative experience challenges, report it directly to the senior manager with recommendations• Review products within client companies. • Recommend appropriate products and services. • Coordinate with other departments to ensure the highest quality delivery of client projects. • Maximize opportunities from incoming enquiries via face-to-face sales meetings. • Accurately forecasts annual, quarterly and monthly revenue streams. • Resolve customer complaints regarding sales and service• Developing the client base and managing portfolios of over 100 potential clients, as well as the revenue target from new prospects

United Arab Emirates

Responsibilities: Managing Major Account in Oil & Gas Sector, Energy & Utility, Manufacturing and RCC.  Achieving sales targets on Monthly basis. Handle product portfolio; identify opportunity for new products and search for new area of operations Market intelligence and analysis for related business and against competition. Develop proper business account plans for enterprise large accounts in order to professionally maintain, cross-sell and provide end-to-end profitable business solutions. Presales responsibility for Enterprise Sales based on my wide technical knowledge of Telecom and IT solutions. Delivering reports and presentations to management related to sales and marketing. Motivate my colleagues to achieve targets and all set KPI’s; encourage teamwork and assess training needs.

New South Wales, Australia

Supervising, guiding and motivating, colleagues to make sure we work together and promise to deliver a good customer service.Ensuring the Sales Staff are happy so the business can run smoothly and delegate their workload as well as monitoring them to make sure it’s done correctly.Helping with training and developmentCompleting paperworkHandling complaints (from both staff and customers)Financial responsibilitiesOrdering stock (where applicable)Helping with promotional eventsPersonnel dutiesReporting to Managing Director by EOW.

Master Of Computer Applications - Mca

Highers Of Schools

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Selling Skills And Sales Operations

Diploma, Hospitality Management Operations