Vinod Kumar Joshi Email & Phone Number

Rishikesh, Uttarakhand, India

Nainital, Uttarakhand, India

Almora Area, India

planning work schedules for other staff, coordinating and supervising operational activities of other front office staff, working within the establishment's guidelines to perform guest check-ins and check-outs, providing exceptional customer service, making sure the day's work is completed, supervising shift closings, refunds, performing house counts, reviewing daily arrivals, handling guest complaints, resolving problems with rooms promptly and assisting the manager with hiring and scheduling within the front office.

Mahabaleshwar

planning work schedules for other staff, coordinating and supervising operational activities of other front office staff, working within the establishment's guidelines to perform guest check-ins and check-outs, providing exceptional customer service, making sure the day's work is completed, supervising shift closings, refunds, performing house counts, reviewing daily arrivals, handling guest complaints, resolving problems with rooms promptly and assisting the manager with hiring and scheduling within the front office.

Mussoorie ( Dehradun)

planning work schedules for other staff, coordinating and supervising operational activities of other front office staff, working within the establishment's guidelines to perform guest check-ins and check-outs, providing exceptional customer service, making sure the day's work is completed, supervising shift closings, refunds, performing house counts, reviewing daily arrivals, handling guest complaints, resolving problems with rooms promptly and assisting the manager with hiring and scheduling within the front office.

Tamilnadu

planning work schedules for other staff, coordinating and supervising operational activities of other front office staff, working within the establishment's guidelines to perform guest check-ins and check-outs, providing exceptional customer service, making sure the day's work is completed, supervising shift closings, refunds, performing house counts, reviewing daily arrivals, handling guest complaints, resolving problems with rooms promptly and assisting the manager with hiring and scheduling within the front office.

Munnar Area, India

To have detailed information regarding arrivals and room requirements.To have up to date information on daily room occupancyManage entire Front Office Operations and report to the Front Office Manager.Handle Front Desk operations.Service the needs of the guest in the most professional manner, creating a positive image.Ensure a clear & well presented lobby area at all times.Assigned duties to other staffProvides guest service to all the guest in the Resort in a professional manner.Responsible for timely follow -up of request, complaints and questions related to guest service.To ensure that all the check-ins and check-outs are handled smoothly without un necessary delay or discomfort to any guest.

Performs maintenance and repairs on camp facilities including plumbing, painting, carpentry, cleaning, and electrical duties.Employs and supervises staff to operate dining facilities.Plans menus, prepares food supply orders, and stores food.Makes arrangements for disposal of garbage.Assumes responsibility for checking in and out camp grounds and non-camp groups and maintenance of records.Inspects all facilities and collects breakage fees.Supervises and orients camp counselors.

Nainital(Uttarakhand)

To have detailed information regarding arrivals and room requirements.To have up to date information on daily room occupancyManage entire Front Office Operations and report to the Front Office ManagerHandle Front Desk operations.Service the needs of the guest in the most professional manner, creating a positive image.Smooth registration formalities/check-insEnsure a clear & well presented lobby area at all times.Assigned duties to other staffWelcome guests and assist with luggage upon arrival at the hotelAssign rooms as per the guest requestsTo check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies. To allocate rooms to all arriving guests. To maintain up-to date information on room rates, current promotions, offers and packages. To maintain all guest folios in the manner instructed and type out necessary guest details into the systemTo co-ordinate with house-keeping for clearing of rooms. To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics To maintain and settle the guest ledger rendering accountability for the days transactions. Investigating the alarms, resolve fault & reassurance with NMS for the same.To encase foreign exchange as per regulations. To maintain guest lockers for safe custody.To handle all incoming telephone calls as per standards instructed. Perform cashiering functionsDevelop management and staff programs to increase guest satisfaction.Submit quarterly plans and actions for operations of the property.Develop management and staff programs to increase guest satisfaction

Almora (Uttrakhand)

Looking after front office, resolving guest queries, guiding them, coordination among departments,Responsible for greeting and servicing members in a friendly and professional mannerMonitors and promptly respond to member needs Performs tasks of admitting members by scanning their membership cards and respond to messages regarding the account in an appropriate way Respond and transfer phone calls in a professional and timely mannerGreets walk-in prospective members and contact a Membership Advisor to assist Attend monthly department meetings as required Reconcile membership accounts, balance bank accounts and make necessary corrections and voids.Provides assistance to the Department Head in maintaining daily and monthly department budget Handles guest request, concerns and complaints Performs tasks of monitoring and supervising daily operations of front desk operation.Monitor and oversee all personal on assigned shift Responsible for handling all check in and check out proceduresChecks in guest in an courteous mannerEnsures accuracy of cashier functions like charge postings, balancing paper work and money handling.Provides guest service to all the guest in the hotel in a professional manner Responsible for timely follow -up of request, complaints and questions related to guest service. To maintain a physical count of all room keys in each shift.To ensure that all the check-ins and check-outs are handled smoothly without un necessary delay or discomfort to any guestAttend room reservation calls and effective processing of the sameTo ensure that proper records are maintained for all telephone calls from the roomsTo ensure that all transactions are supported with vouchersTo ensure accurate cash handover.To give proper and complete handover to the next shift.To follow the house rules and policies laid down by the management.

Bachelor Of Commerce

Graduation

Intermidiate, Biology, General