Vinod Lokhande Email and Phone Number

• Manage, troubleshot incident/request/change/problem tickets.• Troubleshoot Windows Server issues – Track, review event logs and ensures accurate resolution.• OS management – Installation, OS upgrade.• Add roles and features - Active Directory, DNS, IIS, FTP, DHCP, etc.• Troubleshoot and resolve basic networking, connectivity issues.• Software installation/update as per the requirement.• Manage resource groups, role-based access control.• Implement & manage storage, Import & export data to Azure.• Implement Azure backup, Manage VM’s backups• Deploy and manage VM (Create and configure VMs for Windows and Linux).• Work with vendors to develop/maintain currents standards of performance or troubleshoot hardware/software issues.• VMware – ESXi Host management, VM build, VM resource upgrade/downgrade, VM Migration.• Create Process/issue/tasks related documentations – POA, SOPs.• Work with vendors and other IT personal to fix the issues.

• Manage, troubleshoot incident/request/change/problem tickets. • Troubleshoot Windows Server issues – Track, review event logs and ensures accurate resolution for the issue.• OS management – Installation, OS upgrade.• Add roles and features – Active Directory, DNS, IIS, FTP, DHCP, etc.• Troubleshoot and resolve basic networking, connectivity issues.• Software installation/update as per the requirement.• Windows patch installation, perform remediation post patch activity.• Handover tasks/issues with necessary information, take follow-ups accordingly.• Active Directory – User, Group, OU management, Group Policy configuration as per the request.• VMware –VM build, VM resource upgrade/downgrade, VM Migration.• Server OS installation – Windows Server 2012 R2, 2016, 2019.• Citrix – VDI management.

• Manage, maintain IT devices – User Computers/Laptops, Network Printers, IP Cameras, Wi-Fi Devices.• Hardware/Software Installation and maintenance.• Active Directory – User, Group, OU creation/deletion as per requirement.• Manage and monitor all installed systems and infrastructure.• Troubleshoot system and network related issues.• Proactively ensure the highest levels of systems and infrastructure availability.

• Provide web-hosting support.• Setup VMs through SolusVM control panel,• C Panel installation.• Manage, maintain, and monitor VMs.• Troubleshoot VM health and network connectivity issues.

• Desktop support, PC Assembly, • Network troubleshooting, Desktop OS installation, • Troubleshoot hardware and software issues.• Desktop OS installation – Windows 10, 7, Vista, XP.

• Desktop support, PC Assembly, • Network troubleshooting, Desktop OS installation, • Troubleshoot hardware and software issues.• Desktop OS installation – Windows 11, 10, 7, Vista, XP.