A Digital Marketing & Software development company providing Project Management Consulting, outsourcing, technology & IT support to offshore and onshore clients.Key responsibilities includes, creating business plans, arranging financing, staffing, reviewing sales, developing marketing strategies, overseeing daily activities, and identifying business opportunities.Managing all projects and Programme within the company; include making major corporate decisions, managing the overall operations and resources of a company, and acting as the main point of communication between the board of directors and corporate operations.Manage company’s day-to-day operations, monitor the company’s metrics and set goals for the company.

Setup PMO for Transaction Monitoring team, managed all new PMO projects transitions and handover to offshore resources.  Supporting the implementation of agreed regular progress reporting mechanisms for all projects and monitoring the routine progress of projects, and assisting in the preparation of the programme status or project highlight reports Providing complete secretariat activities, establishing and maintaining an information management system, managing both electronic and hard-copy configuration libraries Ensure consistent application of the RBS project management methodology and tools across all Finance change activity, act as a subject matter expert in deployment of RBS project management framework ensuring standards and quality expectations for the framework are followed

Managing responsibilities such as creating business plans, arranging financing, hiring staff, reviewing sales, developing marketing strategies, overseeing daily activities, and identifying business opportunities.• Managing all major projects and Programme within the company; include making major corporate decisions, managing the overall operations and resources of a company, and acting as the main point of communication between the board of directors and corporate operations.• Define appropriate objectives, structure and scope, leading the articulation of the financial business case for all the programme.• Identify and manage the governance and controls methodology and ensure that all of the programme deliverables adhere to the agreed governance and risk frameworks.• Deliver the project outcomes and services from the technology project/programme strategic objectives.• Manage project/programme plans, controls and resource plans, and carry out progress reporting on plans and controls.• Manage company’s day-to-day operations, monitor the company’s metrics and set goals for the company. Managed all new projects from inception till closure.

 Ensure all project reports are maintained timely & accurately and reflects the current status to enable Project Manager to take timely decision. Highlight key issue and challenges to Project Manager Capture exact client requirements, proper communications, setting clear goals as per client expectations and engagement. Build strong relationships with stakeholders to ensure all reports are of high quality and fit for purpose FLP Certified: Demonstrated excellent leadership qualities with the proven ability to lead, manage, coach, and build a high performing PMO team (9 resources) Propose measures to improve the efficiency and effectiveness of the PMO team. Making recommendations for improvement in processes, take a proactive view toward system change looking to highlight issues and suggest ways to solve existing problems Create & maintain SharePoint sites for all Projects reports Mailbox monitoring Understand the deliverables of internal and external PMO stakeholders and contribute to success through cooperative and collegial processes Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects Ensures familiarity and compliance with all RBS policies and processes

Project/Programme ManagementDeveloped Enhanced SITA PMO framework; designed a standard and systematic approach to the existing PMO team. Implemented structured approach for: methodology, tools, templates, clarity on roles and responsibilities and increase the quality of IT initiatives in cost-effective manner. Implemented strategic Project Communications for SITA PMO (Data Gathering & Project Reporting for Stakeholders, Team Communications) which helped in smooth & timely flow of information across all levels, reduced project cost, improved resource management, more accountability, improved quality, better forecasting, and less overhead associated with project managers Managed Problems & Explored Options for Resolution for SITA PM’s(Identify Problems, Root Cause Analysis, Risk/Issue analysis etc. Ensured Consistency; worked towards enhancing Project Management Maturity within the different teams across SITA through regular trainings & encouraging best practices, tools & methodology Established an effective Programme Management structure for tracking and managing a group of initiatives focused on strategic business growth, farmed more than 25 project in less than three years Managed business and IT needs and bring about a consensus between the two

 Set-up Programme Management Office for : Barclays, Learning and Skill Council, ONS Projects. Catered PMO services to different accounts, throughout the whole life cycle of the project. Managed portfolio/projects for Barclays, LSC and ONS accounts. Monitoring and controlling the portfolio/projects for project scope, budget, risk, issue, resource and time. Allows Programme managers, portfolio managers and projects manger to focus on the management of projects and not on project administration. Allows project manager to focus on priority areas, like Stakeholder management, key deliverables and key risks and issues. Performance Measurement - ensure that key Project/Programme performance measures and metrics are established and monitored (Time and budget).  Instrumental in formulating the projects by maintaining regular interaction with the middle & senior management of the client to ensuring completion of projects within the parameters. Help project and portfolio manger to focus on key deliverables, highlighting all areas where attention or action required.  Efficiently coordinating with the HR department for recruitment, training, compensation activities

 Transitioned Credit Reporting and Escrow Analysis (BPO Financial projects). Cater the whole life cycle of the project during transition from inception to closure. Create transition plan, feasibility study, scoping exercise, estimation and Knowledge transfer. Track and discuss the weekly/monthly MIS report and dashboards. To Setup and Delete Escrow Account (Taxes and Insurance). Analyze Customer Payments and apply Forced Escrow if required