Currently working on a project called Simplia Onesites.Prospecting leads and contacting them to pitch the product/ service.Setting up meetings with the prospective clients and Presenting product/ service demonstrations to the client.Deploy effective sales skills by demonstrating superior product knowledge and customer rapport thus cementing brand loyalty in the customer.Ensure diligent follow ups and thus enable customer retention.Generate timely sales report that would… Show more Currently working on a project called Simplia Onesites.Prospecting leads and contacting them to pitch the product/ service.Setting up meetings with the prospective clients and Presenting product/ service demonstrations to the client.Deploy effective sales skills by demonstrating superior product knowledge and customer rapport thus cementing brand loyalty in the customer.Ensure diligent follow ups and thus enable customer retention.Generate timely sales report that would assist in formulating sound sales strategies.Maintaining long-term relationships with clients through effective after-sales support Show less

Answered an average of 120 calls per day by addressing customer inquiries, solving problems andproviding new product information.Described product to customers and accurately explained details and care of merchandise. Dedicated to continuously improving sales abilities and product knowledge.Directed calls to appropriate individuals and departments.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the… Show more Answered an average of 120 calls per day by addressing customer inquiries, solving problems andproviding new product information.Described product to customers and accurately explained details and care of merchandise. Dedicated to continuously improving sales abilities and product knowledge.Directed calls to appropriate individuals and departments.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Provides logistics support for domestic and international movement of packages by Air, Land and Sea.Communicates and coordinates with other departments to fulfill customer’s needs.First point of customer contact for general inquiries, like pricing, shipment scheduling and tracking.Builds and maintains business relationship with customers and companies by providing prompt and accurate service, so as to promote customer loyalty from both ends’ goals achievement.Coordinate shipments with couriers. Arranging shipment, loading/unloading, scheduling and requirements.Communicate with customer on shipping schedule, pricing, tracking and shipment that can or cannot be delivered. Show less

Respond to customer requests regarding products and services, process/procedures, billing, and repair requests.Gathers information, researches/resolves inquiries and logs customer calls.Communicates appropriate options for resolution in a timely manner.Educate customers on benefits of products and services and effectively cross/up sell services.Work in partnership with other internal service/repair-related departments to resolve customer issues.Analyze customer care… Show more Respond to customer requests regarding products and services, process/procedures, billing, and repair requests.Gathers information, researches/resolves inquiries and logs customer calls.Communicates appropriate options for resolution in a timely manner.Educate customers on benefits of products and services and effectively cross/up sell services.Work in partnership with other internal service/repair-related departments to resolve customer issues.Analyze customer care feedback and recommend improvements in customer care services.Train and provide support to junior colleagues.Transferred calls to necessary departments to assist with customer's needs. Show less

Extensive knowledge and skills about PC's including Windows operating systems, wordprocessing programs, desk top publishing, spreadsheets and other programs.Creates lesson plans that are appropriate for the age and abilities of the students in the class.Provides appropriate resources and learning materials for students.Maintains computer laboratories and keeps an inventory of supplies.Teaches remote or online classes to adult students who cannot take part in daytime classes.