Experienced MIS manager with proven ability to reduce costs while designing robust and reliable Reports. Full understanding of all formulas in excel, also having good knowledge in Ms Access and Basic knowledge in Macros / SQL / Power BI. Visionary leader with the ability to solve comprehensive and complex problems, both technical and business process issues. Experienced in managing and motivating teams to move beyond the ordinary and achieve the extraordinary for the overall benefit of the company

o Client report (RJIO)o Mid-month Presentation for business reviewo BPR Monthly Business review presentationo Co-ordination with regional team for getting input for presentationo GAP analysis reporto Maintaining MIS for Daily, Weekly.o Collection reporto Debtor reporto CCI & CMI reporto Sales report (target vs. actual)o Database cleaning.o Automate the reports.o Coordinating with Hub Head for Monthly Target details and Achievements.o Target vs Achievement Report for Sales Department.o Sales Dashboard Financial year wise trend (Numbers with Chart).o Validating the active base with Hub head for their respective region.o Making presentation for Business review

o Maintaining MIS for Daily, Weekly.o Database cleaning according to the requirement from HR Department.o Recruiter, AM, TL, Vendor Incentives Calculation for HR Department.o Adhoc request from Business Manager, HOD, etc.o Managing team, assigning work in team and their roster.o Monthly Review PPT as per HOD’s requirement. o Senior Management review for PAN India vertical wise. o Follow up with Operation & WFM team for Indent.o Payroll for Onroll Employees.

1. Monitoring the Branding2. Coordinating with Vendor's for taking updates.3. Daily, Weekly, Monthly and quarterly MIS preparing.4. Vendor revaluation quarterly.5. Billing : Check and Process to the Head office and Doing follow up for Vendor Payment.

Preparing MIS, Reports, Automation, Cordination with Regional Team for getting input for MIS. Billing to Client for MRC and OTC, etc.

oMaintain outstanding tracker for Corporate as well as Individual Customers.oPreparing Various MIS & Reports like :- 1. Sales & Marketing Dashboard.2. Churn Dashboard.3. Collection Dashboard.4. Due Date Performance.5. TRAI & DOT Monthly and Quarterly. oSending Call Center Data for Bill Cycle wise for Calling Purpose.oFulfilling AD Hoc Request for Management & Regional Team.oProcess the Bills for Regions and get it clear from Finance Depart.oPreparing Dashboard as per Management Requirement.

oMaintain the Master File on Daily Basis.oPreparing Agent Productivity Report.oPreparing Automation like Macros (Having Basic Knowledge)oCo-ordination with Client (ICICI BANK)oADHOC Request.oPreparing the New Master File By Every Month.oPreparing the MIS on Daily, Weekly, Monthly and Quarterly Bssis.oPreparing the Reports as per Management Requirement.oPreparing the Attendance of the entire Center as per Management Format.oPreparing the Call Table for Agents on daily basis as per AM’s Strategy.oSolve the problems of AM, Agent, TL & Managers regarding Data.oDash Board As per the format of Client.oClient reports/MIS as per their Format.