I am a seasoned IT leader with over 23 years of experience in delivering impactful projects and solutions across various domains, such as Financial Services, Retail, and Healthcare. As a Delivery Manager for UK Retail engagements, I manage client relationships, Proposal/SOW creation, and contractual compliance for Engineering projects. Earlier I was the Head of PMO at UST Global, where I managed IT Infrastructure and digital transformation initiatives, steering enterprise-wide applications to success.My core competencies include strategic planning, team empowerment, and revenue growth. I collaborate with business leadership and senior management to drive strategic 3-year IT project roadmaps aligned with organizational goals and objectives. I build and lead high-caliber teams, fostering a collaborative environment, nurturing talent, and achieving exceptional results. I have cultivated strong client relationships, spearheaded successful digital transformation initiatives that drive significant cost savings and operational efficiency, and expertly managed sub-contracted IT infrastructure projects with third-party vendors. I have developed and implemented impactful, integrated solutions tailored to the diverse needs of internal IT Departments like HR, Finance, IT, Legal, Workplace Management, Travel, and Operations.I have a strong understanding and experience driving projects in Finance & ERP applications, IBM 4690 POS applications, PeopleSoft FSCM 9.1, Oracle Fusion HCM, Payroll solutions, Time and attendance solutions, Web Application Development, and Cloud computing: AWS and Microsoft Azure. Proven ability to architect IT solutions, manage P&L, and integrate third-party products into the UST IT infrastructure environment. Expert in project portfolio management, business analysis, product management, and change management.
Listed skills include It Service Management, Project Management, Vendor Management, Software Project Management, and 42 others.
