Senior Information Technology Analyst
Managed and optimized Active Directory and Microsoft Exchange environments for seamless user access and efficient communication. Implemented and configured Microsoft Intune for device management and security policy enforcement. Proficient in ServiceNow for streamlined IT service delivery and incident management. Specialized in global access management to ensure secure and compliant access controls. Leveraged Splunk tool for real-time monitoring, analysis, and response to security incidents and operational issues. Demonstrated strong understanding of information security principles and practices, ensuring data confidentiality, integrity, and availability. Certified in ITIL with a strong track record in team leadership and training.