Vinohar Kumar Email & Phone Number

London, Gb

London Area, United Kingdom

London, England, United Kingdom

Reviewing business processes and executing improvements to make them more scalable through low-code automation. I also own key business metrics and work cross functionally (CS, Ops, Marketing, Finance) to significantly move the needle on them.

Oxford, England, United Kingdom

OXWASH is decarbonising the unsustainable and toxic laundry and washing industries

Oxford, England, United Kingdom

Worked with a Yosh.AI a high potential startup in the conversational AI space. Projects included preparing their fundraising pitch deck and market research for expansion to US and Europe

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Led business insights team, driving performance improvement through strategic analysis to streamline merchant acquisition and onboarding, balancing supply-demand dynamics and improving process efficiency.• Implemented operations dashboards and onboarding strategies, reducing seller onboarding time by 25%, boosting satisfaction and reducing activation time by 40%• Monitored and improved key merchant health metrics: fulfilment speed, satisfaction scores, and revenue.• Supported standardization of merchant onboarding across 6 countries by implementing scalable processes and enabling efficient resource allocation.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Collaborated with commercial stakeholders to design a logistics solution and onboard rural farmers impacted by a COVID-19 lockdown within 48 hours - awarded 'Lazada Hero' accolade• Refined platform shipping fee model, incorporating analysis and financial modelling to deliver lowest shipping fee in Malaysian e-commerce at the time• Managed one analyst, entrusted with data analysis of operational performance

Kuala Lumpur, Malaysia

• Worked with cross-functional stakeholders to improve operating cost, service levels and facilitate expansion of service offering• Launched the first 3-hour delivery among local competitors. Spearheaded market research, business case, product enhancement, user acceptance test, and roll out • Involved in procurement of third party logistics partners to meet the business needs• Drove initiatives to improve overall CX / SX

Kuala Lumpur, Malaysia

• Project lead for Lazada's premium logistics services including 3-hour, same day, next day and bulky deliveries.• Managed various aspects of business operations, including roadmap development, business growth, enhancing customer experience, operations management and improvement.• Performed root cause analysis and led initiatives to reduce delayed same-day deliveries from 65% to 8% of parcels resulting in a 23% increase in service adoption• Launched a 6,000 sqm bulky sorting facility within 3 months including ideation, procurement, financial analysis, creating standard operating procedures and KPIs

Malaysia, Oman, Saudi Arabia

Halliburton is a industry leading oil and gas service provider. I worked on on oil & gas drilling rigs in remote and high-risk locations to collect and analyze drilling data for clients like Saudi Aramco and Shell.I led teams of engineers at the job site and proactively planned the relevant operations to ensure efficiency in drilling the well with the end goal of saving the client time and money without compromising on quality and safety

Kuala Lumpur, Malaysia

Provided after sales engineering support for gas turbines located on oil and gas platforms to operators (e.g ExxonMobil, Petrofac). • Coordinated planned shutdowns on the platforms for maintenance, repairs and overhauls of machinery• Liaised with client and manufacturer to provide troubleshooting guidance • Organized site inspections of new machinery with clients

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Green Templeton College - Graduate Committee MemberCheck out my student blog.

Master Of Business Administration - Mba

Bachelor Of Engineering (B.Eng.), Mechanical Engineering, Graduated With Honours

High School, London Gce 'O' Levels