Vinoo Singh Email & Phone Number

Corporate Office Nc, Usa

Orange County, California, United States

 Guided customers through their digital transformation and presented innovative, client-specific solutions in order to exceed revenue goals Built strong relationships with sales teams and collaborated on account reviews and strategies Designed and configured solutions to support client performance and growth objectives throughout Human Capital and Talent Management life cycle, from Recruitment and Onboarding to Goals, Performance, Learning, Career development, Compensation, Succession, Core HR, Time Management, Payroll, Benefits, Analytics, and Business Intelligence Conducted discovery sessions with potential clients to identify and understand key pain points, future vision and participated in new product release testing and feedback Selected as a knowledge expert to present at global trade shows, conferences, and marketing events

 Subject matter expert and solution design lead for key sales opportunities for Employer Sales team Worked in conjunction with Account Executives to establish enhanced account plans and strategies, mapping out criteria/desired outcomes and successfully meeting or surpassing client goals. Designed and delivered standard and scripted product demonstrations to meet or exceed sales quota Collaborated with developers, offering design input and customer feedback to improve future releases. Provided training to sales team to increase revenue and improve client retention Served as system resource responding to client Requests for Proposal (RFP / RFI)

 Completed complex system configurations incorporating company specific requirements and delivered superior, informative, and well-organized demonstrations to provide functional/technical proof of concept.  Enhanced the sales process by training corporate sales managers to conduct initial interest generating presentations and keeping them up to date on new releases and product enhancements. Served as system resource responding to client Requests for Proposal (RFP) / Requests for Information (RFI), including design and delivery of client scripted solution.

 Prioritized and implemented IT projects for finance department.  Managed all phases of project from initiation through solution implementation, as well as project post-mortem and transition to application support. Implemented first enterprise-wide self-service application (Concur Travel and Expense Management) saving the organization over $500K annually, and empowering managers and users through multiple level workflow which improved control through integrated business rules. Led requirements gathering and process re-engineering workshops. Evaluated, selected, and implemented Concur Expense Management solution on time and under budget. Delivered 98% satisfaction rate in post-implementation user surveys. Developed business case and ROI for web-based Time and Labor project, providing $400K annual savings and process improvements through automation and leveraging one system for multiple processes. Prioritized finance related IT projects. Provided status reports, facilitated key business decisions, escalated and managed urgent issues within business and IT. Documented complicated Licensed Intellectual Property process. Developed and presented a formal proposal to executive management with multiple solution options (packaged applications) and a recommended approach to overcome current business risk.

 Implemented PeopleSoft financial system and performed software upgrades Involved through the entire life span of project; scoping, fit gap analysis, designing, prototyping, development, system testing, security administration, end user training, and move to production of accounts payable, accounts receivable, general ledger, asset management, travel and expense.  Worked throughout the project lifecycle of Accounts Receivable to ensure technical solutions met heavy transaction volume ($1.2B annually).  Developed use cases and test scenarios and conducted unit, interface, and parallel testing sessions.  Partnered with users to create training materials and conduct training sessions.  Programmed system modifications using PeopleTools to design and build customizations for user requirements. Ongoing support: Upgrades, patches, change requests, Support tickets Implemented document imaging solution, moving from a paper intensive accounts AP to a streamlined process that improved customer service and saved $100K and 2 headcounts

Bachelor'S Degree, Science

Education record

Certificate, Project Management (Learning Tree Univ) SAP SuccessFactors: Employee Central (Core HR), Payroll, Time, Benefits, Talent.