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Vinoth Kumar M Email & Phone Number

ITIL Service Operations and BCM Manager at Wipro
Location: Chennai, Tamil Nadu, India 7 work roles 2 schools
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Current company
Wipro
Role
ITIL Service Operations and BCM Manager
Location
Chennai, Tamil Nadu, India
Company size
251198 employees

Who is Vinoth Kumar M? Overview

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Vinoth Kumar M is listed as ITIL Service Operations and BCM Manager at Wipro, a company with 251198 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Vinoth Kumar M.

Vinoth Kumar M previously worked as Global Capability Center(GCC) & Customer Success Management Lead at Transunion and Service Operations & Customer Success Manager at Hcl Technologies. Vinoth Kumar M holds Bachelor Of Science - Bs, Computer Science, 64 from University Of Madras.

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Wipro

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Profile bio

About Vinoth Kumar M

A versatile IT Global Capability Center Operations Lead with 15 years of experience in establishing IT Shared Services & ITIL Service Operations projects based on Center of Excellence principles. An exceptional Client Engagement (On boarding, Renewal, Retention) & Customer Success Manager expert in both Enterprise & EU Services Management, Resource Hiring and Talent Retention, IT Services On boarding and Transition Management. Demonstrated excellent knowledge and acumen in Disaster Recovery and Business Continuity Management.

Current workplace

Vinoth Kumar M's current company

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Wipro
Wipro
ITIL Service Operations and BCM Manager
Bengaluru, KA, IN
Website
wipro.com
Employees
251198
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7 roles

Vinoth Kumar M work experience

A career timeline built from the work history available for this profile.

Itil Service Operations And Bcm Manager

Wipro

Bengaluru, KA, IN

Global Capability Center(Gcc) & Customer Success Management Lead

Transunion

Chennai, Tamil Nadu, India

Global Capability Center Lead with hands-on experience in establishing GCC projects.Core expertise in Major Incident, Problem & Change Management program along with BCP & Disaster Recovery Management.Level 1/2 IT Service Desk and Monitoring Team Operations Management.Partner/Customer Success & Relationship Management

Jan 2022 - Jun 2024

Service Operations & Customer Success Manager

Hcl Technologies

Greater Bengaluru Area

ITIL Major Incident Team Manager for 24/7operations management of a leadingConsumer Goods organization.Operations Lead for L1 Service Desk Team of30 resources managing 1st line of defense.Service Delivery Manager for ITIL ServiceManagement area.New services onboarding, trainings andtransitioning into BAU Operations.Customer Success Manager with consistent.

May 2019 - Dec 2021

Gcc Service Operations Expert

Microland Limited

Bengaluru Area, India

Built up L1 & L2 IT Service Desk, Network,Server and Monitoring Support teams as aShared Service Project for a group ofAustralian Educational Institution.Managed daily operations of IT Service DeskOperations & ITIL Major IncidentManagement along with 5 team members.Coordinated with Problem Managementteam for root cause analysis and permanentresolution.

Nov 2017 - May 2019

Gcc Shared Service Desk Manager

Accenture

Bengaluru Area, India

Operations Lead for managing criticalservices (Hardware, IP Phone, TelephonySoftware, Internet services, Logistics, etc.)leveraged by IT Service Desk Business Unit.Cross skilled in Problem Management for proactive issue identification and root causeanalysis.Core service reliability engineering formultiple Shared Service Desk projects.Managed to deliver and.

Apr 2011 - Aug 2017

Technical Support Engineer

Sutherland

Chennai Area, India

Technical Support Executive for a leading Computer Software company (International) experience on resolving Virus issues, removes any kind of virus from the system and installs Antivirus Software.

Feb 2010 - Mar 2011

Customer Service Representative

Allsec Technologies Limited

Chennai Area, India

Customer Support Executive for a leading telecom company (Domestic) assisting End-Users by providing information on various products provided by the client and helping them utilize the available products efficiently.

Jul 2009 - Jan 2010
Team & coworkers

Colleagues at Wipro

Other employees you can reach at wipro.com. View company contacts for 251198 employees →

PR Pratiksha Rajawat Pratiksha Rajawat Colleague at WiproGwalior, Madhya Pradesh, India, India View → SR Santosh Rawat Santosh Rawat Colleague at WiproDelhi, India, India View → ST Sheebamol Thankappan Sheebamol Thankappan Colleague at WiproBengaluru, Karnataka, India, India View → GS Gurdeep Singh Gurdeep Singh Colleague at WiproThane, Maharashtra, India, India View → SR Sk Rahul Sk Rahul Colleague at WiproKolkata, West Bengal, India, India View → VK Venkeshwarrao Kamarouthu Babu Venkeshwarrao Kamarouthu Babu Colleague at WiproHyderabad, Telangana, India, India View → KK Krishna Kumar Krishna Kumar Colleague at WiproChennai, Tamil Nadu, India, India View → CM Cesar Miranda Cesar Miranda Colleague at WiproCuritiba, Paraná, Brazil, Brazil View → BS Bhukya Satheesh Bhukya Satheesh Colleague at WiproWarangal, Telangana, India, India View → PL Priscilla Leo Priscilla Leo Colleague at WiproChennai, Tamil Nadu, India, India View →
2 education records

Vinoth Kumar M education

FAQ

Frequently asked questions about Vinoth Kumar M

Quick answers generated from the profile data available on this page.

What company does Vinoth Kumar M work for?

Vinoth Kumar M works for Wipro.

What is Vinoth Kumar M's role at Wipro?

Vinoth Kumar M is listed as ITIL Service Operations and BCM Manager at Wipro.

Where is Vinoth Kumar M based?

Vinoth Kumar M is based in Chennai, Tamil Nadu, India while working with Wipro.

What companies has Vinoth Kumar M worked for?

Vinoth Kumar M has worked for Wipro, Transunion, Hcl Technologies, Microland Limited, and Accenture.

Who are Vinoth Kumar M's colleagues at Wipro?

Vinoth Kumar M's colleagues at Wipro include Pratiksha Rajawat, Santosh Rawat, Sheebamol Thankappan, Gurdeep Singh, and Sk Rahul.

How can I contact Vinoth Kumar M?

You can use AeroLeads to view verified contact signals for Vinoth Kumar M at Wipro, including work email, phone, and LinkedIn data when available.

What schools did Vinoth Kumar M attend?

Vinoth Kumar M holds Bachelor Of Science - Bs, Computer Science, 64 from University Of Madras.

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