Vinothkumar Rajendran Email & Phone Number

Teaneck, New Jersey, Us

Omaha, Ne, Us

Omaha, Ne, Us

Teaneck, New Jersey, Us

• Manage First Data Merchant Services (FDMS) clients to enable secure transaction in the first data cloud.• Migration of existing Authnet setup to Next Generation design in order to ensure high availability to customers.• IPSEC VPN implementation for customers of First Data (FD) into FD network.• Frame-relay to MPLS migrations.• Firewall rules and policy changes in checkpoint firewalls.• IOS upgrades for routers in FD network.• DMVPN implementation for FD customers.• Working on Microsoft Visio for network diagrams.• Creating change records in CA service desk and Remedy.• VPN migration of FD clients.Achievements:IOS Upgrade for Client Routers Client routers running older IOS has been upgraded to FD standard IOS to obtain high availability.Data Center Migration of Client IPsec VPN connectionsCustomers connecting to 4 Datacenters were moved to 2 Datacenters via IPsec VPN and verify the services and applications. Frame-Relay to MPLS migrationMigrated customers connecting to FD from Frame-Relay connection to new MPLS connectionsRouter AuditCustomers routers with non-standard configurations are removed and configured with FD approved standards.

Whitehouse Station, Us

• Providing support for Verizon Business’s global clients from Security Operation Center (SOC) working in 24/7 environment.• Responsible for managing a team and provide technical assistance for Change Requests and Incident tickets.• Performing Change Request as any other team member.• Responsible for smooth handover to Regional SOCs.• Day to day activity will be to perform changes on Security devices like PIX both older versions and newer versions, ASA, Checkpoint various versions, Juniper Netscreen, Bluecoat Proxies, Routers and switches. • Working on Linux and Windows based environment.• Working on Remedy Tickets for Incidents.

• Providing support for RGCOM’s 200 + global clients from Global Service Center (GSC) working in 24/7 environment.• Responsible for second level escalations for technical issues on the network of about 30,000 devices.• Ensure all major events are identified and managed according to the documented procedures.• Responsible to fix the faults in customer’s network as quick as possible.• Co-ordinating with hardware vendors and carriers for problem resolution. • Doing temporary workarounds to restore services.• Updating remedy tickets with all the events and tasks performed for problem resolution.• Monitoring alarms for platinum customers and fixing those alarms.Taking initiative to drive the correct outcomes in all instances