Vinothkumar Srinivasan Email & Phone Number

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

Abb, Chennai, Tamil Nadu

•Staffing, Planning, People Management, Managing Profitability, Promoting Process Improvement, Financial Planning and Strategy, Strategic Planning, dealing with Complexity, Analyzing Information, Vision, Performance Management •Lead a geographically distributed team, decide on suitable strategies and objectives, Coordinate cross-project activities •Lead and evaluate project managers and other staff, Assume responsibility for the Project Resources and coordination with vendors •Determining project requirements and developing work schedules for the team.•Responsible for the complete lifecycle management (from planning to closure of the service) of different software configuration management applications (as per ITIL standard) in Windows & Linux environment•Delegating tasks and achieving daily, weekly, and monthly goals.•Liaising with team members, management, and clients to ensure projects are completed to standard.•Drive Customer satisfaction for the projects by having a good rapport with the project sponsors.•Identifying risks and forming contingency plans as soon as possible.•Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.•Keeping up-to-date with industry trends and developments & Prepare reports for program stakeholders •Updating work schedules and performing troubleshooting as required.•Motivating staff and creating a space where they can ask questions and voice their concerns.•Being transparent with the team about challenges, failures, and successes.•Writing progress reports and delivering presentations to the relevant stakeholders.•Create an inspiring team environment with an open communication culture.•Set clear team goals•Delegate tasks and set deadlines•Oversee day-to-day operation•Monitor team performance and report on metrics•Motivate team members•Discover training needs and provide coaching on New Technology and KPIs

Chennai, Tamil Nadu, India

Abb, Chennai, Tamil Nadu

Operations Management:• Responsible for ensuring uptime /health of all production floors and support functions• Designing and impending support function: KRA’s & KPI’s, SLA• Identifying the problems, creating choices, and providing alternative course of actions.• Active participates with Security committee for IT Risk assessment & Management• Active participates with SOX committee team for SOT.• Vendor Management, Asset Management, License Management and Network Monitoring.• Ensuring testing and reporting of BCP and DR plans for the production Application, Locations.• Designing and maintaining the Technical FAQ Repository, Backup Plan and Procedures, Run Books.• Ensuring the LLD Documents are up to date.• New Devices implementation (Servers, Switches, LWAP) & maintain the environment as per IS ITIL Operation standard in line with IS Security Compliance• Virtualization Road Map decided to reduce the Physical Servers.Process Compliance & Improvement:• Drive Process improvement initiatives to ensure continuous improvement based on business requirements.• Ensuring Continual improvement environment by producing and delivering service improvement plans & tracking of root cause analysis.Client Satisfaction:• Meet and exceed the client expectations: effective communication and interaction with internal and external stakeholders• Conducting CSAT Survey, evaluating feedback and implementing necessary measures with support teamReporting:• Tracking and monitoring SLA, TAT, Escalations, Bug Reports and generating customer and service provider reports. • Review Weekly and Monthly SLA, Publish Monthly performance reviews for the management.Vendor Management:• Coordinating & maintaining the relationship with Vendors, internal supply chain team for ensuring all software, hardware renewal happens smoothly.• Purchasing material, software’s with proper negotiation and internal agreed process within the time Line

Abb, Chennai, Tamil Nadu

• Responsible for Managing 8 Locations in Chennai for IT Infrastructure Day to Day IS Operations• File Server Migration → done successfully• ISO Audit → Participated the ISO Audit.• O365 Rollout → Successfully Migrated to O365 Platform for 2000 Users• Server Refresh → Mass Server Refresh Successfully Handled Upgraded to 2012 R2• New Office → Coordinated with ABB Vendor & Admin, Infra team for successful Completion of New Office Infrastructure readiness. Extended support for shifting the office from one Location to Other Location arranging infra facilities to users for flawless daily operations.• Backup Solution→ Backup Solution Migrated from Tape Library to EMC Data Domain• Identified OOW (Out of warranty) Machines and brought to stakeholder notice for business Enhancement purpose & Mass refresh done. MPLS Link Migrated successfully from AT&T to BT Team. Notable Highlights:• All Software License regularized with ABB IS Software Compliance Policy• New MPLS Link Purchased for Backup Solution & Implemented.• Thin client Workshop conducted successfully.• All Servers and applications are updated to Central Application called as iGAR. • CSAT Score Improved from 4.4 to 4.6.• End user satisfaction and process improvement.Achievements: • Achieved the highest CSAT score (4.4) for Chennai region during the year 2017-18.

Chennai, Tamil Nadu, India

• Responsible for Managing 3 Locations in Chennai for End users Operations.• Responsible for ensuring the License Application Servers Availability.• Email → Lotus Notes Client Application Upgraded to all End Users• AV → Weekly Reviewing the AV updates, SCCM Configuration GAP and pushed team to update it• Hiring resources.• Collaboration LAB→ Coordinated and supported for setting up New LAB Environment in line with IT Security Policies.• Event Management →Audio, Video system integrated with Blue Jeans Application for events. • Responsible for Managing End Users Computers• Installing Operating system• Coordinating with L2 /L3 teams for Backup, Network issues. • Configuring PrintersNotable Highlights: • Successfully implemented the NAS Storage. IBM eToc application Implemented for backup media. • Conducted soft skills training for the entire team with external trainer• License has been incorporated and migrated into central Server.• CiscoASA Firewall Device implemented for Chennai location collaborative LAB setup.• Successfully done the asset audit for the year.Achievements:• Achieved the highest CSAT score (4.4) for Chennai region during the year 2015.• Award Received from Location Head for Best IT supporter of Chennai Region for the year 2015. • Award Received for Best IT supporter of Chennai Region for the year 2016.

Bachelor Of Engineering - Be, Computer Science, B

Diploma In Computer Engineering, Computer Engineering, A