•Participated in planning meeting for the resource allocation and estimation.•Team management, setting up goals, conducting feedback meetings in regular intervals, Performance review and appraisal.•Collaborated with cross-functional team, and other stakeholders to ensure on time deliveries in compliance with all standards.•Assigning tasks and distributing workload among team members. Managing resource during critical times.•Implemented a training program for new employees, resulting in considerable increase in percentage of productivity.•Created metrics data corresponding to the individuals’ performance and presented to the stakeholders.•Participated in project meetings and communicated project status, risks, and issues to stakeholders.•Responsible for developing strategic planning schedules and supporting project management in cost, schedule, performance measurement, forecasting, and variance analysis.•Collaborated with senior management on strategic initiatives designed to improve company operations and increase profits.•Responsible for Identifying/tracking/monitoring and communicating project-related issues, scope changes, variances, and contingencies and identifying solutions.•Responsible for handling internal/external stakeholders and providing information and reporting, trend analysis, resource forecasts, project prioritization, and periodic status reports to stakeholders.•Responsible for Preparing agenda & co-ordinate program review meetings with internal and client leadership team.•Responsible for meeting project deadlines without sacrificing build quality or workplace safety.

•Responsible for Service Delivery of multiple Data and Technology Program Projects•Responsible for Identifying/tracking/monitoring and communicating project-related issues, scope changes, variances and contingencies and to identify solutions•Responsible for setting goals and deadlines for the department to prioritize, organize and accomplish the work•Responsible for handling client calls and client visit•Responsible for executing and succeeding new pilots and projects in Life Science and Pharma sector•Responsible for developing and initiating the project plan considering the delivery approach, key milestones, requirements and scope, effort and resources, budgets, and quality deliverables•Responsible for developing strategic planning schedules and supporting project management in cost, schedule, performance measurement, forecasting, and variance analysis.•Responsible for meet project deadlines without sacrificing build quality or workplace safety.•Responsible for process improvement and transformational projects, Operational support to maintain “business as usual” for the day-to-day operations across different client portfolios.•Responsible for effectively identifying risks/issues/dependencies as they arise throughout the project life-cycle.•Responsible for handling the customer complaints through Root Cause Analysis and Corrective and Prevent Actions•Responsible for identifying cost-savings opportunities and developing programs to achieve long-term savings.•Work with HR, Recruitment, and supportive staff and facilitate a productive work environment that can operate effectively for the project•Responsible for conducting one on one sessions with team members to review their performance and motivating the team for better results•Responsible for developing and maintaining Sprint planning•Responsible for Work Metrics and ISO Compliance

•Handled a team of 15 members involved in checking the created abstracts to ensure the quality of outputs delivered to the client•Interacted with clients regarding process for updation and assessment for abstraction and indexing of engineering patents including translation of multi-lingual patents•Managed the workload of team members by efficient planning•Timely published and circulated quality reports•Monitored the progress and effectiveness of project quality with use of problem solving tools•Co-ordinated with team to provide feedback for internal and external quality and update abstracting rules if any.•Prepared, reviewed and ensured accuracy of Quality metrics on monthly basis and circulated it to Managers•Created strategies to mitigate those risks and take necessary measures to control the risks and close all customer complaints as well as findings faced during both internal and external audits•Evaluated quality for created abstracts of Commonwealth of Independent States (CIS) countries•Checked translation quality of Chinese patents when involved in CNMAT (Chinese Translation) project•Involved in internal ISMS/QMS auditing