Hub Manager
Current- Ensured consignments are picked up/delivered within the service center boundaries and as per cutoffs
- Ensure Rider'sfollow proper dress code and customer behavior protocols are followed religiously
- Holds an instrumental role in ensuring all operational SOP's are followed at all times
- Entrusted with task oftaking action against defaulters as per company's SOP
- Conducted daily power sessionsto improve staff's performance and superior delivery
- Encouraged delivery staffto achievemaximum level of deliveries beyond their monthly targets