Vinothkumar Vilvamani Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Hyderabad Area, India

ITSM Support:  Managing day-today activities on HSBC as an ADMIN. Providing access to the user’s on HSBC portal. Activation/Deactivation of Security Devices on HSBC Portal. Responsible for downloading Daily, Weekly and monthly files HSBC. Worked on Peroidic requests as per the user’s requirement. Providing access to the user’s on various account, updating Signature limits on HSBC.  Managing over 20+ internal applications of the organization. Scheduling jobs (daily, monthly, yearly) in batch to generate reports. Responsible for installing & committing the Job in GIT & pushing them to Production on Time. Updating Cron entries in Jobs as per user Dev team requirements. Troubleshooting with the Developers for any Batch failure issues. Configuring alert mechanism for all the application and constantly monitoring them through Monitoring tool.  Managing a checklist for Job set up. Permission Liaoning to the users through company specific tool Auth for Applications. Responsible for handling Enterprise Ticket for Job Setup & Permissions. Responsible for handling user’s termination requests. Work with the team to reduce the volume and time of outstanding service requests Exchange information and share knowledge with other team members to maximize knowledge and effectiveness of the Customer Support team as a whole. Participated in Firm’s DR activity. Resolved issues through service level agreements (SLA) Updating daily Tasks and Procedures Maintenance of WIKI and technical documentation (for ITSM) of processes and procedures used throughout normal operations.

Chennai Area, India

 Configuring and Maintaining of Cisco Routers 2500, 7600 and 3550 Series Switches. Configuring and Maintaining of Huawei Routers AR Series, NE40E and S9300 Switches.  Configuring BGP, OSPF, EIGRP. Knowledge in STP, VLANs, VTP, Inter- vlan routing. IOS Backup and up gradation, configuration backup and restoring using TFTP. Creation and maintenance of VLAN for each services. To set up a network involving all the given computers and Managing IP addressing and sub netting. Also Monitoring Networks with Manage engine

Installation, commissioning and Implementation of Microwave links across Tamilnadu.E1 planning and routing to cell sites to establish link between BTS to BSC.Handling of Alcatel Mux & NEC Microwave equipments for E1 provisioning.Dropping and Pass through KLM in Alcatel Mux Raising TT and solving the issues with help of the Technical Team.

NEC Microwave commissioning for TATA & IDEA. Responsible for quality checking of MW installed Sites. HSQR report submission. NEC AT for IDEA & TATA.Taking VSWR Measurements and Power Measurements for Huawei and Ericson BTS

B.E, Computer Science

Diploma, Electronics & Communication