• Identified clients' business pain points, assessed & analyzed ticket data across applications and systems landscape for ASM accounts and recommended automation solutions including RPA, cognitive brokers and AI based tools.• Have been part of building Automation Assessment Framework which is used to derive use cases and ROI Analysis• Implemented Automation Assessment framework for Key accounts to drive focused automation initiatives and derive key outcomes and track till closure • Implemented work flow automation use cases using MS power automate for internal Fixed Tasks• Implemented RPA use cases using Blueprism tool for clients• Managed key accounts to drive automation by conducting knowledge sharing sessions on automation tools and scripts to identify similar use cases• Led end to end bid pursuit life cycle by liaising with cross functional teams for mid and large scale bids, owning the bid response process.• Client Presentations, Drawing Inferences-Analysis, Client interactions and Managing Client Visits• Implemented Lean management across key accounts to increase productivity of resources• Been part of the Quality Assurance team and have conducted many audits and shared recommendations to improve on Processes, Practices and Tools & Automation

• Built and managed a team of smart professionals and conducted a Market Research to understand the pain points of Small & Medium Enterprise Retailers across cities• Performed Competitor Analysis on various existing products (Market Leaders) in Retail Segment• Based on the key findings built product backlogs and worked closely with the Scrum team to build a Retail Management Software from Scratch• Performed Scrum Master + Product Owner role to deliver workable feature every sprint (4 Weeks)• Developed a Go To Market strategy for key cities like Chennai, Bangalore and Coimbatore• Hands on experience in requirements gathering, analysis, detailed requirements design (Cases, user interfaces, report specifications), workflow design & functional (Application) testing• Proven expertise in effectively interacting with the Business users to perform analysis of business requirements, document the user requirements and translate requirements into system solutions• Successfully launched the software in Mumbai with 1000+ existing customers• Proven expertise in implementation of Retail management solution from Training to Go-live for various modules of Retail management like Inventory, Receivables, Payables, CRM and Reports• Training & support to end-users• Developing training material for users and Specification documents for Customization

•Manage Partners and Channels in India, US & EMEA.•Responsible for identifying, qualifying and on-boarding new Partners for Ramco.•Administer and Control all the Partner Portal Activities and Functionalities.•Relationship Management as POC for specific large account Partners and strategic advisors.•Product briefing and providing solution demos to prospects, on boarding new partners and preparing the Go to Market Strategy•Design and execute Marketing campaigns for ERP and HCM Products along with partners•Creating and managing Marketing campaigns for ERP and HCM in US region to generate leads•Analyze Gartner, Forrester and other analyst report to identify ERP trends that can be leveraged•Organize and coordinate IT specific events/round-table end to end to generate business opportunities•Track and participate in relevant Events, networking with delegates and nurturing these connects to business opportunities

Market research for international markets, build business database, prospecting etc.* Lead Generation* Plan and manage email campaigns, new business acquisition spanning across various domains and verticals.* Perform marketing calls to reserve meetings with prospective clients.* Sent follow-up marketing materials and build follow-up calls/monthly until relationship is recognized.* Carry out client presentations expressing the value plan of products, solutions, and service offering.