Vinoy Kumar Email & Phone Number

Gurugram, Haryana, India

✪ Direct operations, purchasing, merchandising, finances, customer service, business development and sales for the 97 stores of North.✪ Orchestrate and implement robust sales and national marketing strategies for maintaining brand image of Big Bazaar and driving business success.✪ Develop and implement merchandise allocations/transfers plans to optimize the supply chain for cost savings opportunities.✪ Increase year over year sales through coordination of new promotions and implementation of Merchandise presentation Plano gram in the stores.✪ Train and mentor store managers through constant observations, open dialogue, positive reinforcement and preparation for real life situations.

Delhi , Uttar Pradesh And Haryana

✪ Developed competitive and market assessments to understand market dynamics and trends, and disseminated key findings to executive leaders and other stakeholders.✪ Creatively identified potential markets and locations for the expansion of the Retail network. ✪ Formulated area specific strategies as per organizational norms and ensure implementation.✪ Drove process improvements by collaborating with internal stakeholders across the organisation to address opportunities and challenges.

Delhi, India

✪ Consistently exceeded goals in key metrics: profit, sales, finances, and operational measures by developing new business and marketing opportunities.✪ Recommended alternative merchandise display styles to management, which were implemented and resulted in improvement of sales.✪ Directed, trained and motivated team members and new hires, with a strong focus on optimizing productivity and performance.✪ Created and implemented competitive customer service program which resulted in improved employee engagement and customer satisfaction scores.

Mumbai, Maharashtra, India

✪ Accountable for store's daily operations, high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals✪ Executed operations and merchandising standards of excellence on the sales floor, backroom and receiving departments.✪ Ensured associates were trained on customer service and selling skills, company policies and operations and product knowledge.

✪ Managed daily store operations, including store operations, recruiting, diversity, human resources, stockroom systems, visual merchandising and creating the best store experience.✪ Maintained inventory integrity and effectively merchandised store in compliance with company guidelines.✪ Supervised and mentored staff in customer service, cash management, inventory management, ordering and receiving, merchandising, scheduling, and security.