Vinoy Joseph Email & Phone Number

Myrtle Bank, Sa, Au

Australia

Lead IT integration for all Acquisitions, BAU Transformation projects, branch movements and relocations.Key project portfolio:SD WAN implementation Citrix cloud transformation Azure and O365 cloud migration IT integration for acquisitions includes O365 migration, End user devices migration, Network and telecommunications migration.MS teams direct calling BAU projects including Applications upgrades, Windows 10 upgrades, Nextgen AV and End… Show more Lead IT integration for all Acquisitions, BAU Transformation projects, branch movements and relocations.Key project portfolio:SD WAN implementation Citrix cloud transformation Azure and O365 cloud migration IT integration for acquisitions includes O365 migration, End user devices migration, Network and telecommunications migration.MS teams direct calling BAU projects including Applications upgrades, Windows 10 upgrades, Nextgen AV and End point protection.Lead a team of Project managers and coordinators. Show less

Adelaide, South Australia, Australia

Lead transformation of IT infrastructure from on-premise to cloud-first strategic apporachResponsible to lead a team of Technology project managers and project coordinatorsResponsible for IT integration of all Business acquistionsImplement and lead PMO governance and structure Assist implementation on new DevOps squadManage on-going IT BAU Digital and Infratructure transformation projectsLead governance meetings and ensure all projects are tracked and delivered on agreed… Show more Lead transformation of IT infrastructure from on-premise to cloud-first strategic apporachResponsible to lead a team of Technology project managers and project coordinatorsResponsible for IT integration of all Business acquistionsImplement and lead PMO governance and structure Assist implementation on new DevOps squadManage on-going IT BAU Digital and Infratructure transformation projectsLead governance meetings and ensure all projects are tracked and delivered on agreed scopeTrack and report realised benefits Show less

Adelaide, Australia

Transition of IT services. Digital and Technology transformation to enable Futuristic, Agile and Scalable IT Landscape.Reporting to Head of IT.DC Build to implement private cloud.Application (SAP AND AS400) Migrations.Service Integration and Management.ITSM, SAM and ITAM.Service Desk setup.Cloud (SharePoint and O365 Migrations)Implementing new and next generation Intranet.IT Enterprise Service Bus - ESB.Implement Microsoft Dynamics 365… Show more Transition of IT services. Digital and Technology transformation to enable Futuristic, Agile and Scalable IT Landscape.Reporting to Head of IT.DC Build to implement private cloud.Application (SAP AND AS400) Migrations.Service Integration and Management.ITSM, SAM and ITAM.Service Desk setup.Cloud (SharePoint and O365 Migrations)Implementing new and next generation Intranet.IT Enterprise Service Bus - ESB.Implement Microsoft Dynamics 365 CRM.Enabling Business Intelligence and Reporting.All involving wide spectrum of incumbents, New IT Providers and 3rd party vendors. Show less

Melbourne, Australia

Designed and Implemented company-wide cloud SaaS based Intranet, File and Knowledge Management tools, process and policiesDiscovered current processes, created future-road map for transformation of business processes, introduced new content strategy and interlink various business units to deliver services with high efficiencyDetailed role:3 distinct project phases (Discover, Design and Deploy).Designed everything with customer-centric approach (Make it as easy as using… Show more Designed and Implemented company-wide cloud SaaS based Intranet, File and Knowledge Management tools, process and policiesDiscovered current processes, created future-road map for transformation of business processes, introduced new content strategy and interlink various business units to deliver services with high efficiencyDetailed role:3 distinct project phases (Discover, Design and Deploy).Designed everything with customer-centric approach (Make it as easy as using FB).Engaged with SaaS vendor, IT Support Partner, Change Manager and Content strategy teams to deliver best in class platformUsed Agile and SDLC based hybrid framework to deliver the projectImplemented Kotter’s 8 step change management principlesGathered and documented requirements using various techniques such as Workshops, Interviews, and Brainstorming.Developed Process maps using AS-IS structure (Visio, PPT).Created Schedule, Communication and Risk plans using PMP Framework.Created future TO-BE structure using feedback and consultationProvided weekly reporting to key stakeholders (WIP)Created a group of Intranet Champions representing various business unitsActively obtained feedback from Champions, targeted users to customize the new platformDeployed customized platform which was designed based on user experience and user interface requirements (UX and UI).Developed Change Approval process to implement necessary changes as per Priority and ImpactCreated Intranet governance and security policiesTrained staff to use intranet and its features (Forms, Pages, Labels, WiKi etc.).Hand over to BAUAccomplishments: Project delivered on Time, Cost and Scope Show less

Melbourne, Australia

Roles: Developed and launched Web and Mobile App to deliver real-time services (Food, Clothing, Shelter etc.) for Homeless and vulnerable communities of QueenslandDetailed RoleDelivered a Agile based project with daily meetings and reportingThe key objective was to deliver notifications of services in real time and to enable the person in need, the ability to access the information on their terms via active (push notifications) or passive (browsing) methods Gathered… Show more Roles: Developed and launched Web and Mobile App to deliver real-time services (Food, Clothing, Shelter etc.) for Homeless and vulnerable communities of QueenslandDetailed RoleDelivered a Agile based project with daily meetings and reportingThe key objective was to deliver notifications of services in real time and to enable the person in need, the ability to access the information on their terms via active (push notifications) or passive (browsing) methods Gathered requirements from stakeholder representing many service providersManaged multiple teams spread across Australia, Vietnam, Singapore and Philippines to deliver on time and budgetThe website used Google Maps application (API) to enable service providers to enter their services, and for customers to discover those services in real-time via the map The website consisted two user interfaces, a dashboard and mobile application. The dashboard is accessible by the service providers with the same map interface that the mobile users have, with the addition of a reporting tool to manage the data associated with the services and to analyze the data that is collected as part of the service. Accomplishments: Recognized and highly appreciated by PMI, local community, Council and Not for Profit Member-teams (Salvos, Robina, Rotary club)Part of the contributing leadership team: http://www.gmoalliance.com/about-us/about-us-leadership.html Show less

Bengaluru Area, India

Roles: Provide overall management and support for concurrent Operations and programs across multiple products and business lines. Served as a conduit between customers, management and the Customer support teams. Applied best practices to ensure projects ran consistently and that risks are communicated. Work with VP of Development and Customer service to define and plan new projects and roll out group wide initiatives. Worked closely with Development Manager, QA Manager and Project Managers… Show more Roles: Provide overall management and support for concurrent Operations and programs across multiple products and business lines. Served as a conduit between customers, management and the Customer support teams. Applied best practices to ensure projects ran consistently and that risks are communicated. Work with VP of Development and Customer service to define and plan new projects and roll out group wide initiatives. Worked closely with Development Manager, QA Manager and Project Managers to ensure projects are executed successfully.Planned and managed $7M USD program budget.Accomplishments: Awarded ‘Best Leader’ award for outstanding contribution with Hewlett Packard as Print Leader. Managed a team of 22 highly motivated professionals spread across AP region including Australia, China, Korea and India. Managed Transition & Transformation Project and Project Team for $150M Cloud and Service desk contractTransitioned over 8 contact centers spanning across – India, Philippines, Mexico, Canada and USA Show less

Bengaluru Area, India

• Lead, Manage & support to deliver service, revenue, cost and risk improvements of business objectives. • Excellent presentation skills with the ability to engage and be comfortable presenting complex information in an autonomous environment• Ensure projects run consistently and risks are communicated on time. • Design, create and present reports for both technical and Senior executives • Coordinate with internal and external resources for delivery of Application and… Show more • Lead, Manage & support to deliver service, revenue, cost and risk improvements of business objectives. • Excellent presentation skills with the ability to engage and be comfortable presenting complex information in an autonomous environment• Ensure projects run consistently and risks are communicated on time. • Design, create and present reports for both technical and Senior executives • Coordinate with internal and external resources for delivery of Application and Infrastructure Development project streams.• Manage staffing and budget allocation to prepare financial status reports for Sponsor and stakeholders • Work with Development executives and Customer service to define and plan new projects and roll out group wide initiatives. • Modeling - including cost, resource supply & demand forecasting• Coordinate all procurement activity associated with the delivery of assigned projects to maintain a central point of contact, registration of procurement activity and to ensure all relevant policies are adhered to. • Designing and implementing a detailed communications plan and implementing a stakeholder management.Change Management:• Ensure projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage• Apply a structured methodology and lead change management activities• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.• Support the design, development, delivery and management of communications.• Assess the change impact• Conduct impact analyses, assess change readiness and identify key stakeholders.• Support training effortsBusiness Analysis• Assisting with the business case• Planning and monitoring• Eliciting requirements• Requirements organization• Translating and simplifying requirements• Requirements management and communication• Requirements analysis Show less

Bengaluru Area, India

• Initiate and run projects to address areas of opportunities• Develop and incorporate profound understanding of factors impacting Customer Satisfaction, Total Problem Resolution, First Call resolution and Average handle time.• Effectively manage and develop project team to achieve project/program objectives. Working across cross-functional team in a highly matrix organization to achieve results consistently.• Apply program/project management methods and processes to define, plan… Show more • Initiate and run projects to address areas of opportunities• Develop and incorporate profound understanding of factors impacting Customer Satisfaction, Total Problem Resolution, First Call resolution and Average handle time.• Effectively manage and develop project team to achieve project/program objectives. Working across cross-functional team in a highly matrix organization to achieve results consistently.• Apply program/project management methods and processes to define, plan, cost, resource, track and ensure the accomplishment of targeted goals.• Develop, monitor, and maintain transformation Roadmap.• Provide clear communication structure across stakeholder group including external service providers.• Develop and document processes and procedures for different Business Units.• Work with teams to develop their functional competencies • Identify, escalate and address sensitive issues to the Senior Management when appropriate. Show less

Bengaluru Area, India

• Technical Support training for HP Printing Product.• Schedule, implement and manage technical and process training for HP Printing business.

Design and Deliver HW and Networking training

Pgdbm, Business Management

Activities and Societies: NMIMS Insights into understanding how to manage any business at a fundamental level and optimize its value.

Bachelor Of Science - Bs, Information Technology