Vincent Qu Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Responsibility Include:• Manage the consolidation of various data sources (Energy, Emissions and Waste).• Document Group ESG metric design, and delivery including Green House Gas Emission assumptions and gap resolution.• Manage quality and assurance readiness requirements for ESG reporting.• Support the identification and documentation of process improvements to improve data quality and availability.• Maintain initiative workstream updates.

Brisbane, Queensland, Australia

Responsibility Include• Requirement Gathering: Proactively engaged with internal and external stakeholders to analyze and document crucial data and business requirements. Embedded data needs into an automated workflow.• Automate ETL Workflow: Identified and streamlined repetitive Invoice/ payroll Data ETL workflow, utilizing Power Query and VBA to integrate with ERP & SaaS software systems.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Responsibility Include• Requirement Gathering: Conducted client interviews and stakeholder meetings to elicit, articulate, and document business requirements and acceptance criteria.• Project Research: Applied structured problem-solving techniques to conduct market and competitor analysis, ensuring alignment with client objectives.• Stakeholder Engagement: Facilitated weekly meetings with clients to communicate project updates, collect feedback, and translate those insights into an actionable roadmap for the internal team.• Data Analysis: Analyzed customer behaviors and transaction data to develop a customer demographical model, guiding the formulation of targeted marketing strategies.

Beijing, China

Responsibility Include•Check-in guests and assist with room assignments and luggage•Process payments and maintain accurate records of all transactions•Coordinate with other departments, such as housekeeping and maintenance, to ensure guest needs are met•Assist with administrative tasks as needed, such as data entry, filing, and record-keeping

Beijing, China

Responsibility Include•Develop and maintain positive relationships with guests, anticipating their needs and preferences•Coordinate special requests and amenities, such as room upgrades, welcome gifts, and personalized experiences•Monitor guest feedback and reviews, and take appropriate action to address any areas of concern•Plan and execute guest loyalty programs and promotions, to encourage repeat business and positive reviews•Maintain accurate guest profiles and contact information, using hotel management software systems•Assist with other hotel operations as needed, such as check-ins, room assignments, and administrative tasks

Chengdu, Sichuan, China

Responsibility Include•Utilized Excel to count and summarise departmental wear and tear, produced pivot charts/tables and Power BI dashboard to output monthly departmental cost reports.• Collated historical off-peak inventory details, generate Excel data forecasts, and consolidated quarterly procurement reports.

Master'S Degree, Business Information System, 6.25/7 (Dean'S Honour Roll)

Activities and Societies: Business Economics & Law Buddy Volunteer | Business Analytics Networking Association | 180 Degree Consulting.

Bachelor Of Hospitality Managent, 3.4/4.0