Duties and ResponsibilitiesTo manage the team, taking responsibility for daily service deliveries.Ensure Client SLA’s are achieved and client expectations are met(or exceeded)To build services relationships with clients. Ensure quality and countable services are performed to the agreed SLA for all the Clients.To ensure that processes and methodologies as specified are followed by the Delivery To provide reports to an agreed schedule (or on request), including management and account performance reports. Attend client service review meetings; areas covered will include performance reports, service improvements, quality and processes.Create mutual interest in repeat business Analyze the Gap in expected and delivered from every team members and updating the Management on same to develop and facilitate workshops and training courses to met Client SLA’s Initiate and maintain excellent working relations within the Clients Human Resources Team. Write complete and detailed search assignments (client engagement documents), ensuring an understanding of job duties responsibilities and business requirements. Develop and maintain strong working relationships with Client leaders and other team members to create a partnership that yields success, predictable results and credibility.Extend offers of employment to selected candidates under the direction of the hiring managers and within the guidelines of Client Companies compensation policy. Reduce Average time taken to fill vacancies by 15%. Reduce Average cost per recruit by 10%KPA: Building capabilities and organizing learning within the team membersKey Performance IndicatorsTraining : Workforce should be trained on ALL Client Companies, their business strategy, department background, job descriptions, and correct expectation-setting with candidates. Review effectiveness, relevance and training quality on an ongoing basis and ensure that issues/problems are fully identified, analyzed and resolved.

Allocate work to team to ensure timely delivery and mentored team members in the recruitment processes.Responsible for hiring new employees as per requirement, developing & maintaining relationship with existing clients and resource & team management.Participate and support client in Weekend Drive in recruitment of professionals at large.Effectively filling on-going full-time requirement And Contract Staffing.Excellent ability to identify client needs on every requirement with quick response time.Requirement gathering from various clients understand the requirement by interfacing with the clients and fulfill their hiring needs efficiently.Coordinating and communicating with the clients as well as with candidates till closures.

To gather requirements from the VP’s and Project Managers of respective Business unitsDiscuss with them and get clarity on level of experience, role they want the candidate to fit in, Whether it is a project specific requirement or strategic hire and get clarity on timelines–from the date of requirement to On boarding the candidate Also decide on whether to go for Walk-in’s or normal Interview process based on the timelines and co-ordinate accordingly.Sourcing profiles from various sources and scheduling interviews with the technical panels. Perform initial screening and profile matching with reference to Educational Qualification, Total Experience, Relevant Skill sets, Communication skills,Co-ordinate with the Tech Panel / Managers / VP’s and HR Managers for Telephonic / Direct and Web- Cam InterviewsCo-ordinate with the team and ensure that the Offer is released on time for the selected candidates.Play a vital role in briefing candidates about the Company, the Project with their Roles and Responsibilities in them and negotiating CTC ,Try to sell the job and get the candidate at best CTC possibleShare requirements with vendors for niche/super niche skills and volume hiring Interacting with the vendors to close positions and vendor management.Managing weekend recruitment drivesManaging walk-insFollowing up with selected candidates to confirm their DOJ and keep the respected departments informed of the same.

My responsibilities:-Recruitments Sourcing/ Initial screening of technical candidates at various levelsResponsible to understand and analyze the requirements in different skill set categoriesHead Hunting target companies to match the requirementsMaintaining candidate database through professional networkingScreening and Short-listing of resumes from database, various job sitesCarry out prescreening, preliminary interviews, technical tests and coordinate with the technical panel for final evaluationEmployee Relations:Implementing HR initiatives across the business unit.Arranging meetings, skip levels, group gatherings, open houses, orientation and feedback sessions.Handling employee grievances, counseling, resolving conflict of interests etc.Ensuring compliance of company policies and legal guidelines.Carry out Employee Retention Surveys.Individual & Team oriented Management Mentoring Methodology.Implementation of Employee Retention and Motivation related activities.Initiation of Fun @ work activities.