Vinutha Bm Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

• End to End loan approval as an credit assessment officer• Voice accredited • Direct contact with customer for loan approval and drawdown• Collaborating with brokers to ensure deal is approved• Back up for Production Lead as handling ATOM and managing queue and ensure SLA is met• Monthly Planning for production • Mailbox management which is the only source of inflow of volumes for the team• Effective collaboration with upstream in order for smooth transaction… Show more • End to End loan approval as an credit assessment officer• Voice accredited • Direct contact with customer for loan approval and drawdown• Collaborating with brokers to ensure deal is approved• Back up for Production Lead as handling ATOM and managing queue and ensure SLA is met• Monthly Planning for production • Mailbox management which is the only source of inflow of volumes for the team• Effective collaboration with upstream in order for smooth transaction keeping customer as prime focus.• Manage day-to-day work flow and check for timely deliveries (meeting SLA)• Back up for manager in daily reports• Analysing and decision making on the loans submitted by the brokers/mobile lenders by calculating based on the statement of financial position which consists of assets, liabilities, income and expenditure• Analysing and calculating the income proof statements such as Pay slips/ANZ Bank credits/Individual tax returns/Rental statements/Government Benefits.• Analysing the credit risk involved & possibility of loan repayments and default.• Follow-up with the broker/mobile lenders to provide the necessary documents.• Sending out decisions to the brokers either as loan approved (within bank policy) or approved in principle to support us with documents or declined if the uncommitted monthly income is in negative figures within TAT.• Accepting the loan drawdown calls from the end customer and ensuring that the customer is fully identified to proceed further to activate the loan and crediting to the customer’s bank account Show less

• Along with responsibility of a commital Officer was responsible to manage the Doc review queues• Ensure smooth management of exceptions and closure of the same with appropriate follow-ups and ensuring the requester is kept informed on the same• Training New Joinees and senior staff on Settlement deals • Handling Escalations and ensuring timely closure of the loans, resolve Escalations according to standard procedures and within agreed timelines. Ensure proper documentation and… Show more • Along with responsibility of a commital Officer was responsible to manage the Doc review queues• Ensure smooth management of exceptions and closure of the same with appropriate follow-ups and ensuring the requester is kept informed on the same• Training New Joinees and senior staff on Settlement deals • Handling Escalations and ensuring timely closure of the loans, resolve Escalations according to standard procedures and within agreed timelines. Ensure proper documentation and follow–up takes place.• Ensuring that the Bank is not left with any unsecured lending.• Effective collaboration with up stream in order for smooth transaction keeping customer as prime focus.• Manage day-to-day work flow and check for timely deliveries (meeting SLA) Show less

• Managing day-to-day work flow and check for timely deliveries (meeting SLA)• Handling escalations mailbox/Referral mail box allocation of escalations and effective management of reporting.• Managing exception reporting day to day basis and allocating exceptions to SBO teams• Handling various queues like “Awaiting document review queue” to ensure the queue is 0 on daily basis.• Cross trained in indexing and doc prep.• Handling QC for post settlement file and PPSR… Show more • Managing day-to-day work flow and check for timely deliveries (meeting SLA)• Handling escalations mailbox/Referral mail box allocation of escalations and effective management of reporting.• Managing exception reporting day to day basis and allocating exceptions to SBO teams• Handling various queues like “Awaiting document review queue” to ensure the queue is 0 on daily basis.• Cross trained in indexing and doc prep.• Handling QC for post settlement file and PPSR files.• Handling various reports Show less