Vinutha Shetty Email & Phone Number

Over 10+ years of expertise in the IT sector and 5 years of ServiceNow experience creating and managing custom apps, integrations, and automations. a track record of increasing customer satisfaction, data quality, and system efficiency. strong knowledge of security policy, documentation, and troubleshooting, assuring adherence to industry best practices and standards.I hold certification as an ITSM implementation specialist, Application Developer (CAD), and System Administrator (CSA). PA, Flow Designer, Integration Hub, ATF, and Virtual Agent are all included in my micro-certifications.I specialize in the ITSM module and have experience with app development, deployment, and daily platform maintenance. Proficient in inbound email actions, flow design, integration, transform map, and scripting, I promise consistency on every project.Automation is my primary area of expertise, which I achieve by using data policies, business rules, script includes, client scripts, UI policies, and service catalog configurations. To ensure seamless transitions and stakeholder satisfaction, I oversee extensive testing after creation.

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  Srinivas Institute Of Technology, Mangalore

  Computer And Information Sciences And Support Services